I once talked to the director of a tertiary hospital about the current doctor-patient relationship, and I was surprised by the results.
He said: There is an unspoken rule in our hospital, that is, for those who kneel down for the doctor at every turn, beg the doctor with tears in their eyes, and want to save a certain family member of him, such a person must be extra vigilant and hide if he can.
I asked: Doesn't this mean that the patient's family is eager to save people's hearts, and there is nothing abnormal?
The director said: How do you know, this is your layman's point of view. After working in the hospital for a long time, you will know.
Why do these people kneel down and cry for the doctor? That is, they have a preconceived idea that doctors are cold-blooded and will not actively treat their families, at least they will not do their best, and they have reservations, and doctors may casually operate on patients and prescribe drugs indiscriminately......
Anyway, the doctor is not a good person, you have to kneel on the ground and beg him, he will value his family. This kind of person kneels down to the doctor, which shows that he is a person with no bottom line, and he can do anything for his own interests.
If you think about it, are these people who are subconsciously hostile to doctors a high-risk group for doctor-patient disputes? If the treatment results do not meet their expectations, they may become a medical trouble, threatening the safety of doctors and the operation of hospitals.
For example, once, there was a patient who had advanced pancreatic head cancer, and his family went to the director's office to hope for an operation.
Because the patient did not meet the indications for surgery, the director immediately refused, so his son pounced, knelt on the ground without hesitation, and begged the director to save his father.
However, because his father's condition could not be operated, the director said that there was really no way to operate.
In the end, the family had to agree to the director's treatment recommendation, gave his father a puncture, and then prepared for chemotherapy.
This is how it passed, and everyone quickly forgot about it.
But after a while, when the cleaning aunt of the hospital was cleaning the director's office, she suddenly found a knife hidden in the potted plant at the door, which was 30 centimeters long, and it looked like a murder weapon.
The director broke out in a cold sweat and hurriedly asked the security department to call up the monitoring to see who put the knife. In the end, I found that a person took out a knife from his arms and put it into the flowers, and when he looked closely, it was the man who knelt for the director that day.
The director couldn't help but feel a chill down his spine and gasped, fortunately his father didn't have a major problem, otherwise, the knife might have stabbed the director mercilessly.
From then on, they kept an extra eye out for patients or family members who knelt down at every turn, and had security guards check if they were carrying suspicious items.
In addition, it was also discussed that if a difficult patient (family member) is encountered who kneels at every turn, the doctor should also kneel down immediately, so that he can change from passive to active.
In fact, it's not just the sick or the sick person who kneels down at every turn, it's not a good thing, but everyone else too.
Kneeling at every turn means that he has no principles and no bottom line, and he wants to rely on his thick skin and play the emotional card to gain sympathy and achieve his goals.
For example, the white-haired old man in Hengyang, Hunan Province knelt down to the chengguan a few days ago, not to mention whether the chengguan was at fault, this kneeling alone seemed to make the chengguan become a bad guy who oppressed the people and commanded him, and the old man immediately received a lot of sympathy and support.
As a result, the authorities suspended the work of the chengguan in order to calm public opinion, which is unfair, because the truth has not yet come out, how can such subjective assumptions be made?
If this chengguan is sophisticated enough, he should be like the doctor just now, you kneel and I kneel, and whoever is responsible in the future will be whose responsibility, but now we can't suffer this loss.