Loading...
Video citation: @燕赵都市报
As a fan of Phoenix Legend, Mr. Wang spent 960 yuan to buy two tickets, but he found himself sitting behind the pillar, and he couldn't even see the stage, so he could only laugh at the pillar all the time.
In this regard, the Changzhou Municipal Bureau said that it would verify the situation and coordinate the refund if it was true. However, what everyone cares more about is the attitude of Linghua, a member of the Phoenix Legend, than a refund. After all, as a participant in the concert, Linghua must also have a certain understanding of this matter. And Linghua did not disappoint everyone, she responded to the matter urgently. Although she didn't talk directly about the refund, her attitude was enough to reassure everyone.
Linghua said that she understands the feelings of fans very much, and also thanked everyone for their support and love for Phoenix Legend.
At the same time, she also called on the organizers to deal with the matter as soon as possible and give fans a satisfactory answer. Seeing that Linghua attaches so much importance to the rights and interests of fans, everyone is relieved!
At 3:55 p.m. on April 24, Linghua posted on Weibo: Support fans to defend their rights to the end, and compensate fans for tickets to the Bird's Nest on May 4 and 5. Hope it helps you get back the joy of that weekend.
The following is the original text of Linghua's Weibo
Finally, Linghua posted: I wish you and everyone in advance, a happy May Day holiday, and good luck. And there are 3 more hearts.
Subsequently, the official account of Damai.com posted a blog saying: At 17:58 on April 22, Damai customer service received feedback from users of the Phoenix Legend Changzhou Concert that there was an occlusion problem, we attached great importance to it, and verified the seats as soon as possible. At 18:47 on April 23, a consensus has been reached with the user, and the corresponding refund process has begun; The refund was completed at 10:00 on April 24. We apologize for the obstruction of the view.
The editor wants to say that if there were no celebrities to help speak out, would it be solved so quickly, from the previous refusal to refund the ticket, to the current refund. It's really too hard for ordinary people.
Some netizens also said: At least Linghua spoke up for her audience, which is worthy of praise, and the audience is the artist's food and clothing parents.
Some netizens said: You shouldn't just get a refund, you should pay for lost work or something, and you have to pay for travel expenses.
Some netizens also said: It's so good! Sister Linghua has a good atmosphere, truly understands the grievances of fans, and really respects it.
The parties behind the "pillar ticket" have been properly resolved and have also been refunded:
A refund was also received