[Source: Huashang Daily, Yangtze Evening News, Zhengguan News, Star Video]
Recently, a woman in Kunshan, Suzhou, Jiangsu Province, said that after posting on the Internet complaining about the sudden increase in local natural gas costs, she was "disturbed" by many departments, and even her husband was interviewed by the company's leaders to "delete the post".
The woman posted a complaint on the Internet, but her husband was asked to delete the post by the boss
On April 22, on a social platform, a Suzhou Kunshan lady posted that her home is also a China Resources Natural Gas Company, and a few days ago she posted a question because she found that her natural gas costs had increased suddenly, hoping that the relevant departments would investigate thoroughly. However, a day later, the local Suzhou Natural Gas Company found the woman and came to the door to inspect and explain.
The woman said that the attitude of the gas company was very good, and she had thought that was the end of the matter. But what scared her was that two police officers from the district first came to promote the knowledge of telecommunications anti-fraud and asked the name of the woman's husband's company. After that, the functional department personnel found her husband's company, and the company boss communicated with her husband, hoping that she could delete the post.
The woman posted that she was just a small citizen and just told her what had happened to her. No lying, no rumors. I hope that the relevant departments will let her go and not use pressure from the boss of the company to delete the post. The woman said that she only posted to protect her vital interests. The reporter tried to contact the woman, but to no avail.
Following Chongqing and Chengdu, many local people in Suzhou reported a sudden increase in natural gas costs
Following the sudden increase in the cost of natural gas meter swaps in Chongqing and Chengdu, the governments of the two places responded quickly and conducted a thorough investigation of the natural gas company. Recently, on multiple social platforms, many Suzhou netizens posted complaints that their own natural gas costs have also increased suddenly.
A Suzhou netizen posted his monthly natural gas expenses in 2023 and the same period in 2024: more than 340 yuan in January, more than 350 yuan in February, and more than 126 yuan in March 2023, while in 2024, it will be more than 820 yuan in January, more than 940 yuan in February, and more than 470 yuan in March. "Every month, the floor heating will start in December, and the monthly gas fee will not exceed 400 yuan in 2023, and the gas fee will skyrocket this year, at least more than 800 yuan a month. It's outrageous. The netizen said.
Many netizens shared their monthly expenses for the same period in the past two years, saying that they had almost doubled.
The gas company explained: the peak of gas consumption in winter and the increase in fees before
On April 23, a reporter from Huashang Daily Gale News contacted the customer service number of Suzhou China Resources Gas. The staff said that since the abnormal cost in Chongqing and Chengdu, Suzhou has indeed received inquiries from citizens about why the recent sudden increase in costs, and the customer service has answered in detail. If the public needs to check the meter, the gas company can do it.
The staff member explained that the reason why public users will feel the sudden increase in gas costs recently is mainly because the temperature this winter is lower than in previous years, "The amount of gas in winter will increase by 1 to 1.5 times compared with normal days due to the temperature." In addition, the gas price has been adjusted before, and it has increased by 0.29 yuan per cubic meter. "When the weather gets warmer, the gas consumption will come down." ”
Loading...
The Nanjing woman said that the gas fee for a moonlight bath was more than 130 yuan
At present, the gas in the main urban area of Nanjing is supplied by Towngas China, Jiangbei is supplied by China Gas Gas, and Jiangning is supplied by China Resources Gas. Since the second half of last year, Nanjing China Gas has replaced smart gas meters for natural gas users free of charge, and some users have questioned the accuracy of the new meters after using them for a period of time. In this regard, Nanjing China Gas has published an article on its official account since March 21, "Users report that gas costs have increased? It also mainly pointed out that the price adjustment will increase the gas cost, and also mentioned that "in fact, the increase in gas consumption in winter, the error of manual meter reading, and the aging of old meter parts and other reasons may make users feel that the new meter is going fast." ”
China Gas responded
How to confirm whether there is a problem with the new meter? After replacing the new meter, we recommend that users observe the changes in gas volume for many months with reference to the gas volume in the same period of previous years. If you still have any objections to the accuracy of the new meter, you can call the hotline of Nanjing China Gas for consultation or go to the local business hall of China Gas to apply for the meter inspection by the legal metrology verification agency.
At noon on April 21, the WeChat public account of "Nanjing Ganghua Gas Co., Ltd." recently released the "Letter to Customers", which mentioned that "recently Nanjing Ganghua customers are more concerned about the problem of urban gas billing, in order to further improve our services, actively respond to the concerns of our customers, and effectively protect your interests, if you have gas-related questions, you can call the Nanjing Ganghua hotline: 96889688 press 0 button, we will give you an answer in the first time." If you are not satisfied with the company's answering service, you can call the enterprise supervision phone 025-83110939, and Towngas will reply to the processing result within 24 hours.
Towngas responded
The reporter learned that from July 1, 2023, Nanjing's residential gas prices will be implemented in Ningfa Price Revision Fee Zi [2023] No. 410 on the "Notice of the Municipal Development and Reform Commission on Matters Concerning the Adjustment of the Sales Price of Residential Piped Natural Gas". Adjust the sales price of each grade of residential gas. According to the price difference ratio of 1:1.2:1.4 of the first, second and third grades, the sales prices of residential gas were adjusted to 3.03 yuan/cubic meter, 3.64 yuan/cubic meter and 4.24 yuan/cubic meter respectively, and increased by 0.30 yuan/cubic meter, 0.36 yuan/cubic meter and 0.42 yuan/cubic meter respectively. In addition to the price adjustment, other policies remain unchanged, the city's residential piped natural gas continues to implement the tiered gas price policy, the same price in the same city, the ratio of the first, second and third grades of residential gas sales price difference remains unchanged at 1:1.2:1.4, and the policies such as tiered gas volume and metering payment cycle remain unchanged.
More than 500 cubic meters of gas are generated at home
Residents of several cities in Sichuan Province have reported similar situations. On April 17, the well-known screenwriter Li Yaling posted that he had been in Hainan for 2 months, and his home in Chengdu had generated more than 500 cubic meters of gas consumption, and he was ready to cooperate with neighbors who had the same experience to find a third-party testing agency to test the gas meter.
Li Yaling said that this is not an isolated case in the community. His neighbor returned from a three-month stay in the United States and found that he had incurred more than 2,000 yuan in gas bills. Another neighbor who doesn't cook much found that the gas bill in March was 360 cubic meters, and another neighbor compared the gas bill this year and last year, and found that this year was 50% higher than the same month last year.
Previously, many citizens in many districts and counties in Chongqing reported that after replacing smart gas meters, the cost increased a lot compared with the past under similar usage frequency, and some citizens suspected that gas meters were "running fast".
On the evening of April 13, the Information Office of the Chongqing Municipal Government held a press conference to respond to the problems reported by citizens about the wrong gas metering at home and the increase in gas costs, saying that it had instructed the relevant departments at the municipal level to set up a joint investigation team to conduct an in-depth investigation of the relevant issues.