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Reporter at the scene丨Lavande Hotel: People-oriented intelligence accompanies to create a home-like sojourn

author:Anshan clouds

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The scent of lavender, the fresh and elegant lilac accents, the highly intelligent rooms, and the service of being at home...... This is the high-quality sojourn in Tiexi District - Lavande Hotel Anshan City Center Branch.

Reporter at the scene丨Lavande Hotel: People-oriented intelligence accompanies to create a home-like sojourn

Opened in 2020, Lavande Hotel Anshan City Center is located in the heart of the city, surrounded by large enterprises, commercial complexes, hospitals, etc., making it popular with business travelers. The perfect combination of lavender elements and fragrance culture, you can be in it to sweep away the tiredness. Its intelligent guest rooms and cultural services are the foundation of its establishment in the mid-range hotel market of Anshan City.

Reporter at the scene丨Lavande Hotel: People-oriented intelligence accompanies to create a home-like sojourn

"We want guests to come to the hotel like friends come home this feeling. Fang Yu, general manager of Lavande Hotel Anshan City Center, believes that in the hotel industry, the origin and end point of service are people, and how to do a good job in the service of each guest and constantly innovate more and more humanized service products is the direction that Lavande has been working towards. When you walk into Lavande Hotel, the "friend-style" service makes guests feel at home. There is also an intimate message service, so that you can sign a message to remind guests of the weather changes, etc., these signature services full of Lavande characteristics have also been praised by many guests. "If my friends have a need for accommodation in Anshan, I would definitely recommend this one first. Liu Jing, a guest who has stayed at the Lavande Hotel many times, said that she has stayed at the Lavande Hotel many times and has also attended business meetings here. It's conveniently located, the service is very attentive, and there is a special breakfast. However, she also made some suggestions that she hoped that the conference room could be slightly enlarged to make it easier for business activities.

Reporter at the scene丨Lavande Hotel: People-oriented intelligence accompanies to create a home-like sojourn

In addition to environmental facilities and intelligent equipment in guest rooms, the "service concept" is particularly important for the hotel industry. Many of the services of Lavande Hotel are five-star hotel services and are well received by consumers, but Fang Yu believes that there is still a gap between the domestic hotel service concept and the foreign first-line hotel brands. For example, the foreign hotel service staff found that the traveler's child liked Lego toys very much, and specially gave a Lego as a gift when the child's family checked out and left. The souvenir is small, but this service concept is completely from the customer's point of view, which is worth learning. Fang Yu said: "Lavande Hotel has always insisted on continuous innovation and optimization of services, so that consumers can not only have a comfortable living environment, but also feel at home. This intimate, stress-free feeling provides guests with a great stay. We sincerely invite business travelers from all over the country to come to Lavande Hotel Tiexi District, Anshan City, and warmly welcome everyone!"

Reporter at the scene丨Lavande Hotel: People-oriented intelligence accompanies to create a home-like sojourn

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