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When checking in at the hotel, many travelers are accustomed to "brushing their faces". However, Shanghai recently announced that it is strictly forbidden to conduct "mandatory face brushing" verification for passengers who have presented their valid identity documents.
CCTV reporter Zuo Jiayu: In Shanghai, when you walk into many hotels, you can see relevant reminder signs, the first one written on it is "it is strictly forbidden to conduct 'compulsory face brushing' verification for passengers who have presented their valid identity documents". During the interview, the reporter also observed that when travelers check in, they only need to show their orders and their valid ID documents to check in, and there is no operation of face verification.
According to a recent announcement in the Shanghai hotel industry management system, the Shanghai Municipal Public Security Bureau has emphasized the prohibition of "mandatory face brushing" for travelers with ID cards, and has produced a standard "Flowchart for Passenger Accommodation Registration and Inquiry", requiring hotels to seek consent from passengers before conducting face verification.
At another hotel in Shanghai, travelers are also only required to show their ID when they check in. It is worth noting that after the implementation of the new regulations, "mandatory face brushing" is also prohibited for passengers who forget to bring their documents.
Many travelers said that after the implementation of the new regulations, it is more convenient to stay in hotels, and personal privacy has also been protected.
Improve check-in efficiency Hotels in many places no longer require "mandatory face brushing"
In fact, not only Shanghai, but also many places in China have begun to adjust this policy. Many hotels in Shenzhen, Hangzhou, Suzhou and other places have made it clear that they no longer require "mandatory face brushing", and only need to register their ID cards to check in.
In a five-star hotel in Shenzhen's Nanshan District, customers are constantly checking in at the front desk. There is no face recognition equipment at the front desk of the hotel, only a reminder sign that reminds customers of "one person, one card". During the process, customers only need to ask the front desk to verify the ID card information.
Liu Huifang, room director of a five-star hotel in Shenzhen, Guangdong: Check in now, provide a valid ID card, Hong Kong and Macao people can provide a Hong Kong and Macao pass, and foreigners can provide a valid passport to check in.
Hotels and consumers have also welcomed this initiative.
Liu Huifang, room director of a five-star hotel in Shenzhen, Guangdong: It can improve work efficiency, especially during peak travel during holidays, and also save guests waiting for check-in time and improve guest satisfaction.
The lawyer said that although Article 6 of the Measures for the Administration of Public Security in the Hotel Industry requires that hotels must register for the accommodation of tourists, the identity documents of the passengers shall be checked when registering. But identification is not the same as facial recognition. "Mandatory face brushing" without legal support does not comply with the provisions of the Personal Information Protection Law.
Fang Biyun, a lawyer at a law firm in Shenzhen, Guangdong: According to the provisions of the Personal Information Protection Law, facial information is biometric information and is sensitive information in the Personal Information Protection Law. Sensitive information is required to have a special purpose and sufficient necessity, and to be processed and used only under strict protective measures. At present, there is no requirement for passengers to pass facial recognition inspection in the laws, administrative regulations and relevant regulations of the mainland.
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Editor: Wang Yifan