Xiaomi SU7 plans to push some OTA minor feature updates to car owners from tomorrow

IT Home News on April 23, Xiaomi Auto officially released Xiaomi SU7 Q&A from netizens today (Episode 26), this time the questions mainly revolve around the online rumor "SU7 Max appeared to have paint off the front bumper two days after picking up the car", as well as the Xiaomi SU7 optimization questions that netizens are concerned about.

Xiaomi Auto said that it plans to start pushing some functional optimizations to users on April 24, mainly involving some functional optimizations, which is a small update, and the first major version upgrade of Xiaomi SU7 after its launch will be announced at the Beijing Auto Show.

IT Home attached to Xiaomi's original text:

There are rumors on the Internet that some users have the paint off the front bumper when the Xiaomi SU7 Max picks up the car two days ago, what is the situation?

After verification, there is inaccurate content in the user's video. The user is not the first owner of the vehicle, and it is not two days after picking up the vehicle. The reason for the paint loss is that the first owner made a color change film for the whole car, and the paint on the inside of the bumper caused by the user after tearing off the film was sticky and peeled off, which was not a problem with the product leaving the factory.

The Xiaomi SU7 bumper is sprayed with three layers of primer, topcoat and varnish, which ensures the consistency of the body color. However, if the film is not applied or torn in a standardized manner in use, it may cause damage to the paint surface. Thank you for your attention and support.

Are there any safety hazards and regulatory risks associated with installing expansion accessories in the car?

At present, Xiaomi's official CarIoT in-vehicle smart devices and extended accessories (including in-car mobile phone holders, smart dual watch faces, seatback tablet brackets, and physical keyboards on the central control screen, etc.) are strictly compliant. Relevant laws and regulations require that driving a motor vehicle shall not hang or place objects that obstruct the driver's vision within the front and rear windows of the motor vehicle cab. Xiaomi's official related expansion equipment does not have the risk of blocking the driver's vision.

The Xiaomi SU7's in-car expansion accessories have been tested for crash and durability. Taking the mobile phone holder as an example, the mobile phone holder installed through the 1/4-inch standard interface has stronger reliability and passed all the tests in the rigorous slide crash test. Therefore, it can ensure the safety of users to the greatest extent in the normal use process.

However, it is also important to note that please follow the CarIoT instructions to install the device and tighten the screws. In addition, the previous issue of "Xiaomi SU7 Q&A from netizens" also reminded that when using the 1/4-inch standard interface on the right side of the dashboard, please make sure that the co-pilot is not seated. When using the mobile phone holder, the mobile phone needs to be placed in a proper position.

What does Xiaomi have for roadside assistance for Xiaomi SU7 users?

Xiaomi Auto provides users with official roadside assistance services (within China, excluding Hong Kong Special Administrative Region of China, Macao Special Administrative Region of China and Taiwan Region of China);

During the warranty period of the Xiaomi SU7, if the vehicle cannot drive normally due to vehicle quality problems, users can contact the online service center through the exclusive service manager group of the Xiaomi Auto App or the Xiaomi Auto App 400 one-click dialing to obtain 7*24 hours emergency rescue service.

In addition, users who have purchased the official car service package and insurance products of Xiaomi Auto can also enjoy 7*24 hours of accident roadside assistance services for free.

For relevant service details and service product information, please check the official website of Xiaomi Auto or consult the Xiaomi Auto Online Service Center.

Can the auto-parking function be turned off manually?

At present, the automatic parking function of Xiaomi SU7 cannot be turned off manually, but users can set the slow mode to achieve different ways to use automatic parking:

Select Keep Stop: Activate automatic parking when the speed drops to 0;

Choose to drive slowly: When the speed drops to 0, press the brake pedal deeply to activate automatic parking, if you don't press deeply, release the brake and drive slowly at a speed of 6km/h, similar to the idle speed of a fuel vehicle.

Tires are covered by a 1-year warranty on wear parts, when does it apply?

Tires are consumables and are guaranteed for 12 months or 20,000 km, whichever comes first. In the event of a quality problem due to defects in the design, manufacture or raw materials of the parts, the limited warranty period for genuine parts replaced free of charge at the Xiaomi Auto Service Center shall be consistent with the remaining limited warranty period of the replaced parts, and shall end with the end of the remaining limited warranty period for the replaced parts. For tire inspection and maintenance, please refer to the relevant sections of the user manual.

Can passengers use their mobile phones to control the car while they are on the bus?

OK. If you are using a mobile phone equipped with Xiaomi HyperOS, you can connect to the hotspot (if you have purchased the physical buttons on the center display, you can touch the middle volume knob with your phone to quickly connect to the hotspot).

After the hotspot is successfully connected, swipe down from the top of the phone screen to find a car icon in the "Converged Device Center". Tap the car icon to view and control the vehicle's navigation, media, air conditioning, and seat in the pop-up window.

When your family or friends are in the car, you don't need to download the Mi Car app or be authorized to control the car easily and conveniently, including adjusting functions such as air conditioning and seats.

Not only that, when passengers connect to the hotspot of the car machine, they can also cast the audio and video on their mobile phones to the car machine and share it with the whole car.

When will the optimization and improvement items mentioned in the daily Q&A be pushed?

Thank you all for your product suggestions for the Xiaomi SU7 over the past 20 days. While the daily "Xiaomi SU7 Q&A Q&A" is the first to respond to everyone's questions, our R&D team is also working non-stop to promote optimization.

On April 24, we plan to start rolling out some feature optimizations to users, including the following:

• Fixed the issue that after the AC charging system entered the protection mechanism, the electronic lock could not be unlocked through the charging cable button.
• Optimize the charging logic and improve the charging compatibility of third-party brand charging piles;
• Fixed the occasional failure of the door opening and noise reduction function.

When you receive the update message from the car machine, you can click [Update Now], or select [Settings→ [System] → [System Version] in the center console, or select [Vehicle] in the Mi Car app to enter the version update.

In order to ensure a smooth update, please ensure that the remaining battery of the vehicle is greater than 20% and in the parking mode before the update, please park the vehicle in a safe place with good network conditions. The vehicle cannot be used during the update process, please allow enough time for the update to prevent it from affecting your trip.

This is a minor optimization. The first major version upgrade of the Xiaomi SU7 after its launch will be announced at the Beijing Auto Show on April 25, so stay tuned.