On April 22, the reporter learned from Chengdu Shuangliu International Airport that in the selection of the 7th Innovation Award of 2024CAPSE, Shuangliu International Airport won two innovation awards and one innovation award nomination award for outstanding performance of three innovation cases. Among them, "R&D of Emergency Device for Terminal Baggage Check-in Conveyor System" and "Smart Search, Worry-free Late Arrival - Multi-system Linkage Video Accurate Search" won the Innovation Award, and "Case of Prohibited Items Return Check Assistance System" won the Innovation Award Nomination Award.
It is reported that the 7th CAPSE Innovation Competition focused on innovation in the five major areas of service, product, management, process and brand, and a total of 745 innovation cases were collected. After rigorous screening and review, only 123 cases stood out and entered the finals. A number of cases from Shuangliu International Airport have successfully entered the finals, and they have exchanged and learned from other excellent cases to jointly promote the progress of the industry.
Innovate to solve fault problems
Research and development of emergency devices for baggage check-in conveyor systems in terminals
It is understood that the emergency device of the baggage check-in conveyor system in the terminal is based on the needs of passengers and airlines, and is mainly aimed at the pain points of passengers stranded when the baggage system fails, the high risk of flight delay and the long recovery time of check-in business. The device not only innovates the emergency mode and reduces the manpower input, but also is convenient to operate and has strong popularity.
Wisdom to find people, late arrival worry-free
The country's first multi-system linkage video accurate search
The innovative case of "Smart Search, Worry-free Late Arrival-Multi-system Linkage Video Accurate Search" takes "sincere service" as the core, aiming to solve the problem of airlines' difficulty in finding people and passengers missing their flights in quarantine areas. By adopting the PDCA theory method, Shuangliu Airport has successfully achieved the first multi-system linkage video accurate tracing in the country's airports, creating a new model of intelligent late arrival passenger urging boarding service.
This innovation not only effectively alleviates the pressure on airlines to find people, but also assists airline personnel to better predict flight closures, injecting strong impetus into Shuangliu Airport's technological innovation and business innovation.
Efficiently protect air defense safety
Development of a support system for image review of prohibited items
According to reports, the research and development of innovative cases of prohibited items image review assistance system to improve the efficiency of security inspection quality control image review as the core goal, in view of the difficult problems in the security inspection of baggage items, through a series of measures such as server construction, quality control platform hardware selection, system research and development, etc., the innovative construction of the back check assistance system. This system effectively improves the quality of quality control and back-check, improves the safety of air defense, and provides passengers with a safer and more comfortable security service experience.
In the next step, Shuangliu International Airport will continue to focus on the overall requirements of the construction of four-type airports, focus on the development of new quality productivity, and make every effort to build a service brand of "Bashi Airport". Through continuous service innovation and quality upgrading, passengers can enjoy a more high-quality, efficient and convenient boarding experience at Shuangliu International Airport.
Southwest Business Daily source news reporter Li Xiang
Editor丨Zhang Tianyi Editor丨Tao Lan Feng Dan
校对丨王林馨 审核丨李国华