Train tickets for the May Day holiday have gone on sale, and some third-party platforms have launched paid ticket-grabbing services, selling products such as "acceleration packs", claiming that they can buy tickets first. Some netizens said that the third-party platform used technology to snatch the tickets and then sell them to users at a higher price through acceleration packages. In this regard, Railway 12306 accepted a telephone interview with reporters.
In response to the concerns of netizens, the railway 12306 responded that the railway department has been committed to providing the limited number of train tickets to the majority of passengers fairly, justly, conveniently and safely. However, some platform institutions regard the contradiction between the supply and demand of "May Day" train tickets as a "business opportunity" to make money, and use special means such as "ticket grabbing software" to carry out the business of "grabbing tickets for profit", which seriously disrupts the order of ticket purchase, brings risks to the protection of passengers' personal information and the security of the railway 12306 system, and some also seriously damage the vital interests of passengers. In this regard, the railway department responded that it will strengthen the real-time monitoring and identification of behaviors such as purchasing agents, ticket grabbing, and ticket hoarding, and take measures such as directly rejecting requests for abnormal behaviors.
Yang Lipeng, technical director of the Railway 12306 Science and Technology Innovation Center, said that the railway department has taken a series of containment measures:
- Do our best to standardize the order of ticket purchase and maintain the fairness of ticket purchase;
- It has established a network verification mechanism between passenger identity information and the national issuing authority;
- Effectively regulate the registration and ticketing services of the 12306 platform, so that false identity information cannot be registered and purchased tickets.
In response to the question that the third-party "ticket-grabbing software" purchasing the "acceleration package" can improve the success rate of passengers in grabbing tickets, China Railway Group said that according to the analysis of 12306 background data, the purchase success rate is consistent regardless of whether passengers buy the "acceleration package" or not. Railway 12306 website (including mobile app) is the only official online ticketing platform for China Railway, and has never authorized any third-party platform to sell train tickets. In response to "12306 was questioned for conniving at the purchase of long and short", the relevant person in charge of the passenger transport department of China Railway Group also responded.
Yang Lipeng introduced that the railway 12306 system allocates train tickets according to the ticket purchase needs submitted by passengers and the remaining tickets, and there is no connivance at the situation of "buying long and short".
Rail tickets:
- The basic principle of distribution is to take into account the convenience of passengers along the line to purchase tickets and make full use of railway capacity resources, and take into account the needs of long-distance and short-distance travel.
- The allocation is mainly based on the historical passenger flow and ticket pre-sale at the departure station and each station along the way, giving priority to meeting the long-distance passengers who take the train from the departure station to the terminal station, making full use of valuable transportation resources, giving full play to the role of a comprehensive transportation system, and allowing short-distance passengers to travel in more alternative ways. When there are still long-distance tickets available, the ticketing system will adjust part of the ticket value to the stations along the route that are in demand.
How to improve the success rate of ticket purchase? Next, let's take a look at some tips for buying tickets.
First of all, you can choose the ticket standby function. In the standby function of the Railway 12306 App, the number of pending waitlist orders that each passenger can submit is 6, and any 3 travel dates can be selected during the pre-sale period, and a total of up to 60 combinations of "date + train" can be selected, each train can choose multiple seats, and each order can add up to 9 passengers. At present, the cut-off time for standby orders is 20 minutes before departure, and passengers can choose to modify the cut-off time according to the actual situation.
Li Xinzhe, passenger transport staff of Yinchuan Station of Lanzhou Bureau of China Railway: Standby ticket purchase skills have the following points: first, increase the number of standby trains, the more trains you choose to standby, the greater the probability of success of waiting; second, when waiting for trains, open the "accept new trains" button, fill in the required train requirements, when there are new trains, the system will automatically redeem tickets for passengers; third, increase the waitlist orders for different travel dates, which is more likely to improve the success rate of cashing. In addition, the pre-sale period of train tickets is 15 days, in order to prevent missing the start time, the railway 12306 App marks the time outside the pre-sale period with the word "reminder", click "set reminder" to set an alarm clock reminder in the mobile phone calendar.
The second option is to use the connecting function. Passengers who are unable to purchase a direct ticket can also purchase a connecting ticket and board the train in sections. The Railway 12306 App will intelligently recommend transfer plans with remaining tickets according to passengers' travel needs and remaining tickets.
Zhao Dan, Deputy Director of the Passenger Transport Workshop of Luoyang Station of Zhengzhou Bureau of China Railway: Generally, the more transfers, the more expensive the cumulative price of tickets. When transferring in the middle of the transfer, passengers should try to choose a large station with more trains as the transfer station, which can increase the success rate of transfer, reduce the number of transfers, and avoid excessive travel costs.
It is worth noting that the transfer number of the connecting ticket can be dynamically adjusted, if the passenger finds that there is a passenger train in the section that is more in line with the travel needs, or fails to catch the scheduled transfer train, the ticket within the pre-sale period can be changed before and on the day after the departure. If you are transferring at the same station during the transfer process, after verifying the ticket, passengers can directly enter the waiting room to wait for the train, without re-entering and exiting the station, or they can ask the station staff for help to shorten the transfer time as much as possible.
来源 | 央视财经、央视新闻