In this era where data is king, traffic seems to have become a necessity in our lives. However, when "necessities" are suddenly given away in large quantities, do you smell a trace of unusualness? Today, I want to tear open the beautiful veil of China Mobile's "Thanksgiving and Feedback" activity for you, so that you can see the real face behind it.
One afternoon at the beginning of the year, a phone call from China Mobile's customer service broke the silence of the afternoon. On the other end of the phone, a customer service with a sweet voice and a gentle tone warmly asked me if I was the owner of a certain tail number, and said that in order to give back to customers, they are conducting a questionnaire survey, and they will generously give away 5G data after completion. I readily agree, after all, in this era of information explosion, traffic is the key to the world.
However, I never expected that this was just the beginning of the trap. After easily completing the questionnaire and successfully claiming the free 5G data, I received an even more "enticing" phone call. This time, it was a sweeter female voice who said that because of my support for the investigation work, I was specially invited to become a premium customer of the company, and I could enjoy the privilege of upgrading from 4G network to 5G for free, and had the opportunity to try the latest phone bill plan for free.
It all sounded like pie in the sky, and I accepted the honor without hesitation. After learning more about the so-called "deal" package, I was even more impressed. On the basis of the original 39 yuan package, you only need to add a small amount of money every month, and you can enjoy the luxury treatment of the 68 yuan package, including 40G national general traffic and 300 minutes of free calls. What's more, the customer service swears that if you're not satisfied with this package, you can cancel it at any time.
However, just as I was basking in the joy of this "great value" package, a huge trap was quietly opening up. After using the three-month package, I found that my phone bill skyrocketed like a wild horse, far exceeding my budget. I'm starting to wonder if this seemingly perfect package is really as good as the customer service says.
Anger and disappointment blended, and I called 10086 human customer service. After some intense negotiations, I finally learned the truth: after the 40G free data was used up, the system automatically renewed at a high price. The price was far more than I had expected, and while the 5G high-speed data was more enjoyable than ever, it was also so fast that I had to pay a lot of extra money every month.
I woke up from a dream, and it turned out that this so-called "preferential" package was just a well-designed trap! China Mobile cleverly took advantage of consumers' desire for traffic and greed for small bargains, and led us step by step into this bottomless pit of fee deductions. Under the guise of "gratitude and feedback", they are actually hiding a mystery and conducting an unfair "transaction".
Looking back now, I deeply regret and blame myself. If I had been more vigilant and sensible, I wouldn't have fallen into this trap. At the same time, I also hope that operators such as China Mobile can abide by the principles of integrity and fair competition, and stop using such despicable means to deceive consumers. After all, consumers' eyes are bright, and any dishonest behavior will only destroy their future.
Here, I would also like to remind everyone: when facing similar promotions, you must keep a clear head and be highly vigilant. Don't be fooled by superficial offers, but read the terms of the contract carefully and understand all the costs before making a decision. At the same time, we must also learn to protect our rights and interests, and complain and defend our rights in a timely manner when we encounter problems.
In this era of information explosion, we must learn to distinguish between truth and falsehood and protect our rights and interests. Only in this way can we remain invincible in this complex world. At the same time, we also want to call on more people to join the team of rights protection, let us expose those unfair and dishonest behaviors, and make the world a better and fairer place!
In addition, this incident has also triggered some thoughts on the current communications industry. As consumers, should we be more proactive in understanding and grasping our own consumption? Should we be more vigilant about the potential costs behind all kinds of "free"? And as enterprises, should we pay more attention to honest management and abide by market rules? Should we be more transparent and disclose fee information to avoid misleading consumers?
In my opinion, the answer to these questions is yes. As consumers, we need to be more rational about various preferential activities and not be confused by the superficial "free". At the same time, we must also learn to protect our own rights and interests, understand and grasp our own consumption situation in a timely manner, and avoid unnecessary losses. As an enterprise, it should abide by the principle of honest management, abide by market rules, display cost information openly and transparently, and provide consumers with better services.
In this information age, each of us should be the master of information, not controlled by it. Let's be vigilant and work together to create a fair and honest consumption environment!
Finally, I would like to ask you a question: Have you ever encountered a similar trap? How have you dealt with it? I hope you can share your own experiences and views, so that we can be vigilant and avoid being deceived! At the same time, I also call on the relevant departments to strengthen supervision and safeguard the legitimate rights and interests of consumers and market order.