The grandmother pulled the 28-year-old washing machine for after-sales maintenance, and the brand quickly came to replace it. It is reported that this grandmother, as a loyal user of Little Swan, has been reluctant to replace the washing machine that has accompanied her for 28 years. Recently, she noticed that the knob of the washing machine was a little old, so she decided to send it to a repair station for simple repairs, and the washing machine was back to "work". This scene happened to be shared on the Internet by netizens, and the 28 years of mutual companionship triggered onlookers from all over the Internet.
After learning the news, the Little Swan official was deeply moved by the "affection" of the old users. They quickly moved to find the grandmother through the whole network, and successfully contacted her on the evening of April 17 to replace her with a brand new washing machine for free.
On the morning of April 18, a brand-new Little Swan washing machine was loaded and ready to be delivered to the grandmother's home. In order to let more people witness this warm moment, Little Swan officially arranged a live broadcast of the whole process. At five o'clock in the afternoon, the new washing machine arrived at the grandmother's house on time, and the staff installed the new washing machine for her and explained in detail how to use it.
Considering the grandmother's usage habits, the brand deliberately selected a washing machine model that suited her, and additionally replaced a new washing machine for the grandmother's son for free. Behind the renewal, Little Swan continues to accompany users with a new posture, feels the continuous progress of Little Swan, and brings more comfortable new experiences to users.
Coincidentally, there are many old users like grandmothers who have used Little Swan for twenty or thirty years, but because the quality is strong and there is no fault, they have been using it. In order to thank more old users, Little Swan has launched the benefits of rejuvenating the old machine, and sharing stories will also have the opportunity to travel to Paris for free.
As a leader of domestic brands, Little Swan has always insisted on making every washing machine with heart, and has won the love and trust of consumers with excellent quality and considerate service. This grandmother's washing machine incident has made the strength of the Little Swan brand out of the circle, showing the rise and rise of domestic brands.
In the context of the increasingly fierce market competition, Little Swan washing machine can adhere to the principle of quality first and service first, and constantly innovate and innovate, which not only wins the recognition and support of consumers, but also injects new vitality and impetus into the rise of domestic brands.
With consumers' increasing attention to quality and service, it is believed that Little Swan Washing Machine will continue to uphold its fine tradition, continuously improve product quality and service level, and bring high-quality products and services to more consumers. At the same time, we also expect more domestic brands to win the trust and support of consumers with integrity and quality, just like Little Swan, and jointly promote the prosperity and development of China's manufacturing industry.
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