The follow-up to the sharp increase in gas bills: two companies were pickpocketed, and the market value of major shareholders evaporated by more than 2.4 billion

The summer in Chongqing is unbearable, but what is more irritating than the heat is the confusion and anger of Chongqing Gas Group users. April 14, a seemingly ordinary day, was pushed to the forefront because of an unusual focus event. The large-area billing anomalies of the new generation of smart gas meters have caused many families to feel unprecedented trouble.

Ms. Tian, an ordinary resident living in Jiangbei District, checked her home's gas bill and found an unbelievable figure of 2,845 yuan. This figure is tantamount to a bolt from the blue sky for a family that uses gas regularly every month and spends more than 50 yuan. She carefully checked the bills of the past few months, and all of them were normal, except for the data for March.

Not only Ms. Tian, but other users have also reported the same problem. Their confusion and anger quickly spread through the community, and everyone was questioning: What the hell is going on?

While the gas bill turmoil in Chongqing is still fermenting, users in Chengdu are beginning to feel similar pain. On April 15, Mr. Li, a citizen of Chengdu, was confronted with a staggering sky-high bill - a huge bill of more than 17,000 yuan, which fell on him like a thunderbolt from the sky.

Mr. Li, from Chengdu, said that he received such a high bill after using the new smart gas meter in his home for less than a month. He didn't even have time to get used to the convenience of the new device, and he fell into deep confusion and indignation.

At the same time, Mr. Chen returned to his vacation home in Hainan, only to find that during the two months he had been away, his family had incurred thousands of yuan in gas bills. His confusion and dissatisfaction have aroused widespread attention and discussion in the circle of friends.

Screenwriter Li Yaling complained about her experience on social media, she went out with her family for more than half a month, but when she came home, she found that the gas meter showed that more than 500 cubic meters of natural gas were used, and she had to pay thousands of yuan for gas alone. Her neighbors had the same experience, and for a while, the issue of gas bills in Chengdu became a hot topic of discussion after dinner.

As the problem continued to ferment, the investigation gradually focused on the gas companies in Chongqing and Chengdu. Further findings shocked the public: it turned out that the two seemingly separate companies belonged to the same listed company.

According to relevant reports, China Resources Gas Co., Ltd. has a controlling stake in Chongqing Gas Group and Chengdu Gas Group. This large enterprise has a huge influence in the Sichuan region, and also includes two branches, Sichuan Port Gas and Sichuan Lianfa Natural Gas.

This discovery elevates what was once a local problem to a larger level. The public is beginning to wonder if this is a systemic problem rather than an isolated phenomenon. The two companies belong to the same listed company, is there a deeper problem behind this?

As the incident continued to ferment, the stock price of China Resources Gas fell in response. On April 15, its share price fell 5.78% on the Hong Kong Stock Exchange, and its market value instantly evaporated by more than 2.4 billion yuan. The change caused an uproar not only in the financial world, but also among the general public.

The stock market numbers are cold, but they reflect the level of trust that society places in companies. Behind this decline is the questioning of corporate responsibility, public trust and transparency among countless consumers.

In the face of such a crisis, CR Gas needs to give a reasonable explanation and recover its lost reputation. However, solving the problem does not happen overnight, it requires a sincere attitude and practical action.

The public's discontent erupts like a volcano, and they demand the truth. In the face of increasing pressure, the relevant regulators in Chongqing and Chengdu had to step in to investigate.

The speed with which the investigation team was set up shows the importance that the regulatory authorities take in this matter. They began to gather evidence, listen to users, and try to figure out the root cause of billing anomalies.

At the same time, the public is beginning to question whether there is a loophole in the billing model, whether the gas company is deliberately inflating the amount of gas used by consumers for improper profits, and these questions are like a sword hanging over their heads, which can fall at any time.

Regulators and the public are focused on the gas company's next move. They expect a fair and transparent finding, and they expect the company to give a reasonable explanation.

In this controversy, an indisputable fact is that the billing process of people's livelihood must be standardized and transparent. A netizen commented sharply: "Some gas companies seem to have forgotten the original intention of 'serving people's livelihood', and have instead become profit-takers." ”

The media spotlight has once again shone on areas of people's livelihood that lack regulation, and the public's interests have received unprecedented attention. The improvement of the gas charging system is imminent, and there can be no further delay.

Gas companies must also be aware that any neglect of consumer rights will be severely punished by the market. They need to verify the cause in a timely manner and explain the situation to consumers sincerely, rather than choosing to avoid or pass the buck.

In the process of resolving the crisis, a standardized and transparent billing system and a good communication mechanism are particularly important. People's livelihood is no trivial matter, and gas is related to the lives of thousands of households. Balancing the interests of business and the public requires unremitting efforts and sustained attention.

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