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What should I do if I can't buy a ticket at 12306?

author:Linqu County Financial Media Center

There are less than two weeks left before the "May Day" holiday, and the five-day holiday is highly anticipated. Yesterday (17th), the railway 12306 went on sale for train tickets for the first day of the May Day holiday, that is, on May 1. According to statistics, yesterday (17th), a total of 22.959 million railway tickets were sold.

There are 120 stations where you can transfer without leaving the station, and you can purchase a connecting ticket

If you don't get the train you want, what else can you try?

The railway department suggests that passengers can also try the transfer function of the railway 12306 App to travel in sections by purchasing connecting tickets. So far, the railway authorities have launched convenient transfer services at 120 major stations, allowing passengers to transfer without leaving the station.

What should I do if I can't buy a ticket at 12306?

In the process of buying tickets, Railway 12306 will intelligently recommend the connecting ticket scheme when passengers purchase tickets to ensure that passengers can reach their destinations smoothly during peak travel hours.

Here's how:

After checking the ticket, click the "Transfer" button, and 12306 will recommend a variety of transfer options, including departure time, transfer station, transfer time, transfer at the same station or transfer in the same city, passengers can choose the most suitable plan for themselves.

What should I do if I can't buy a ticket at 12306?

The transit city can also be customized, and passengers can click "Customized Transfer" on the page to flexibly select the transfer station and generate a personalized transfer plan with one click.

What should I do if I can't buy a ticket at 12306?
What should I do if I can't buy a ticket at 12306?

At present, stations in many provincial capitals such as Zhengzhou, Nanchang, Wuhan and Fuzhou have become more choices for most passengers to travel through the interline. If you are not sure how to do this, you can also go to the ticket window of the station and ask the staff to help recommend the itinerary.

The railway department also reminded that the railway 12306 website (including the mobile app) is the only official train ticket online ticketing platform of China Railway, and has never authorized any third-party platform to sell train tickets. Passengers who purchase tickets through third-party platforms will not only encounter "traps" such as surcharges and bundled sales of services, but also may have the risk of personal privacy information leakage. Please be sure to purchase tickets through the official channels of the railway, look for the official website of 12306 and the official App of "Railway 12306", and confirm that the payee of the ticket is "China Railway Network Co., Ltd.", so as to avoid not receiving the refund when you need to refund or change the ticket in the future.

Source: CCTV news client