"The heart of defense is indispensable", when we enjoy the convenience brought by technology, we must always be vigilant that our privacy is not violated
Just after the implementation of the Personal Information Protection Law of the People's Republic of China, BYD, the global new energy vehicle sales giant, suddenly turned off the sentinel mode of all its cars on the grounds of "complying with regulations".
This move has caused an uproar on the Internet, and many car owners have expressed their incomprehension and dissatisfaction, questioning whether BYD's move is really out of respect for user privacy, or is it just in the name of laws and regulations to facilitate itself?
Imagine you buy a high-tech BYD new energy vehicle, and one of the attractive features is the sentry mode
This mode can monitor the situation around the vehicle in real time, so that you can keep track of your car's safety at all times
However, one day, this function is suddenly turned off remotely by the manufacturer on the grounds of "complying with national regulations", how would you feel?
For BYD's millions of car owners, this is not only a loss of function, but also a disregard for their legitimate rights and interests. As an important part of the "sharp eye", the sentry mode was supposed to be the right-hand man of car owners, but it became an ornament overnight. In the face of the doubts and dissatisfaction of car owners, BYD officials have never been able to give a clear answer.
On the Internet, complaints about BYD's Sentinel model are endless
Car owners have spoken out on major complaint platforms to express their dissatisfaction with the lack of this function
They questioned whether BYD's decision really took into account the needs and interests of car owners, or whether it was simply a simple and brutal measure to avoid possible legal risks
What is even more disappointing for car owners is that BYD's official response to this question has always been vague
Whether it's by phone, email or social media, car owners often get only formatted responses, and BYD has never given a clear answer as to when it will be able to return to sentry mode
On March 26 this year, a car owner raised a question about the sentinel mode to the secretary of the board of directors of BYD through the investor interactive platform of the Shenzhen Stock Exchange
However, a month has passed, and BYD officials not only did not respond positively, but deliberately emphasized that the model is equipped with a sentry mode when promoting the new model Denza N7
This move is undoubtedly pouring salt on the wounds of the old car owners, and people can't help but wonder if BYD really cares about the feelings of the old car owners
BYD's attitude and approach in dealing with the issue of Sentinel Mode have undoubtedly greatly reduced its credibility in the hearts of car owners. Perhaps, for BYD, the sentry mode is just a small function point
In this era of information explosion, it is important to protect personal privacy, but enterprises should be user-centric, sincerely listen to their voices, and respect their rights and interests
Only in this way can we be invincible in the fierce market competition. I hope that BYD can deeply reflect on this incident and win back the hearts of car owners