The gas bill of up to 15,000 yuan for four months made Ms. Fan's family in Sichuan feel incredible. After that, the gas meter was tested and no problems were found, and the gas company said that there was a malfunction in the gas meter transmitter, which caused the gas transmission to lag. The abnormal gas bill is due to the lagging gas volume from 2011 to February 2023.
Ms. Fan said that a year after she reported the problem, the gas company agreed to charge the outstanding 12,000 yuan at 8,000 yuan. Ms. Fan is still unconvinced.
12,000 yuan in arrears and more than 2,000 liquidated damages
She said that the same way and time of gas use used to cost three or four thousand yuan, and the maximum time was only about 5,000. They decided that there was a problem with the gas metering or billing, so they went to the gas company to report the situation, and the gas company asked her to find a third party to inspect the gas meter, and the test results showed that the gas meter was normal.
The reply of the market supervision department to Ms. Fan's feedback
Source: The Paper