Recently, an incident about tourists encountering secondary charges in the scenic area and "complaining" to the Bodhisattva has attracted widespread attention on the Internet. It is reported that the incident occurred in the scenic Putuo Mountain, and a tourist was asked to buy tickets again by a scenic spot in the scenic area during the tour, which caused dissatisfaction and complaints from tourists.
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It is understood that the tourist was told by the staff that he needed to pay an additional ticket fee when he entered a special attraction in the scenic spot when he had already purchased a large ticket for the scenic spot. Tourists are puzzled by this, believing that the entrance fee that has already been paid should include the cost of admission to all attractions.
However, the staff insisted on paying an additional fee from the tourists, and an argument arose between the two parties. In the case of a fruitless dispute, the tourist chose a special way to express his dissatisfaction - he "complained" to a statue of a Bodhisattva in the scenic area. Visitors believe that the bodhisattva, as the embodiment of justice, should be able to administer justice for him.
This behavior was photographed by other tourists and uploaded to the Internet, which quickly sparked heated discussions among netizens. In the comments of netizens, most of them sympathized with the plight of tourists, believing that the secondary charging behavior of the scenic spot was unreasonable and damaged the rights and interests of tourists. At the same time, some netizens expressed humor and ridicule for the tourists' behavior of "complaining" to the Bodhisattva, thinking that it was a helpless and interesting way to protest.
In the face of the pressure of public opinion, Putuoshan officials also responded quickly. However, what is unexpected is that the response of the scenic spot did not calm the anger of netizens, but became a new laughing stock. In response, the official of the scenic spot insisted that the second charge was because the characteristic attraction had unique cultural value and viewing value, so it needed to be charged separately.
The scenic spot also said that they will investigate and properly deal with complaints from tourists. However, this response was not recognized by netizens. Many netizens believe that the explanation of the scenic spot is too far-fetched and unconvincing. They believe that even if the featured attraction has a unique value, it should be reflected in the ticket price, rather than being charged twice after the visitor has entered.
In addition, netizens also expressed doubts about the attitude of the scenic spot investigation and handling, believing that the scenic spot was just perfunctory and did not really pay attention to the complaints of tourists. As the incident continued to ferment, more and more netizens began to pay attention to and participate in the discussion.
They have expressed the hope that the scenic spot can take the complaints of tourists seriously, and really think about the problem from the perspective of tourists, rather than just perfunctory responsibility for the sake of protecting their own interests. At the same time, some experts pointed out that the secondary charging behavior of the scenic spot may be suspected of violating the rules.
According to the relevant laws and regulations, the scenic spot shall clearly inform visitors of the charges of all scenic spots when selling tickets, and shall not charge additional fees after tourists enter. Therefore, Putuoshan's behavior may have violated relevant regulations and should be investigated and dealt with by the relevant authorities.
In this case, we can't help but think: why does the scenic spot have a double charge, and how to avoid similar incidents? They may want to increase their income through the second charge. However, this practice ignores the rights and feelings of tourists. An excellent scenic spot should focus on the experience and satisfaction of tourists, rather than just pursuing economic benefits. Therefore, scenic spots should re-examine their charging strategies to ensure that they are fair and reasonable.
Before purchasing tickets, tourists should carefully understand the charges of the scenic spot to ensure that their rights and interests are not harmed. At the same time, when encountering unreasonable charges, tourists should be brave enough to defend their rights and express their demands through legal channels.
They should strengthen the supervision of scenic spots. Violations should be investigated and punished in a timely manner to set an example. At the same time, it is also necessary to strengthen the publicity on the protection of tourists' rights and interests, and improve tourists' awareness of rights protection.
Epilogue:
Although this incident of tourists complaining about the secondary charges of the scenic spot has aroused heated discussions and attention from netizens, it has also brought us deep thoughts. We should start from multiple angles to jointly safeguard the rights and interests of tourists and the good image of scenic spots. Only in this way can we create a fair, harmonious and beautiful tourism environment.