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Text/Rain falls on the riverside
Editor/Riverside Rainfall
[Preface]
Now if you want to say what is the most inseparable, then most people should say that they still have the Internet in their hands, now is an information age, and it is simply difficult to move an inch without this thing.
And now the online world is so exciting, it's really boring to go out without a mobile phone to watch a video, then you will find that your traffic is often not enough.
This has always been a headache, take China Mobile's current package as an example, some people may have to pay fifty or sixty yuan a month, but the traffic is only 10 G.
As a result, many people fall into self-doubt, thinking that they are using too much traffic, and then start to turn off everything that can be turned off.
But at the end of the month, the cost did not decrease but increased, and when I called customer service, I said that there were other fees, and then those expenses were not known to me before.
This kind of thing is not uncommon, this is not now the news of China Mobile, it is said that their total number of users in February has decreased by 510,000?
["Specialized in Killing"]
As long as it is an old mobile user, it should be known that the charge for the mobile number used now has been increasing year by year, even if it is a dozen or twenty packages used before, now there are either fewer things or higher costs.
And it's all happening without knowing it.,Another thing is that the price of the package has risen.,The things inside really haven't gone up.。
Some family packages have slow network speeds, even if the package costs more than 100 yuan, but in the end, the traffic is only a few tens of G, which is not enough at all, as long as it exceeds either three yuan 1G or five yuan 1G.
This is not at all afraid to let go of use, and if it is connected to the home wireless network, it will be even more scary, and even the network speed will be limited.
However, as long as it is a new user to apply for a card, there will be no such problem, and if you have done a campus card before, you will not be able to use up the traffic of hundreds of gigabytes per month.
Even that kind of directional traffic is left, so you don't have to worry about what traffic is not enough to exceed the traffic, and it's called a happy one.
There are even packages that give away the kind of video platform dedicated members, and if you want to get that one and that every month, it's not too easy to use.
But who would have thought that this was just a sweet trap laid by China Mobile, and after two years, all the benefits were gone.
There is only a very basic package left for your number, there is no traffic and no call minutes, and how much money will be deducted if you use it, which is called a pit.
Therefore, many customers feel powerless when they use it, and there is a better package, why do they have to stick to such a cost-effective package?
But after using it for so many years, there have been too many things bound to the number, and I feel that this number and myself have been bundled together.
It's even more difficult to lift something than to ascend to the sky, and the steps are very cumbersome, so this number is naturally left by yourself, or you can pinch your nose and continue to use it.
There are also customers who have thought of a compromise solution, downgrading the package, and then keeping the lowest package, keeping this number but not usually using it, just play the role of a mascot and it's over.
But this is really hurting the hearts of old customers, some people want to carry the number to transfer to the network, it is simply too difficult, to go through the procedures one after another, in a short time can not be done.
So it was very upsetting for a while, and there were that kind of impatient customers who directly canceled their accounts, and they simply didn't want this.
【Private Business】
This problem generally happens to old customers, especially the kind of old customers who have used it for many years, and the younger ones are okay and have some understanding of these things.
But the older people can't cope with it at all, and many businesses they don't know about start charging for some reason, and some of them are not short.
I have seen a very classic case before, an old lady called to ask for an inquiry about her phone bill, and this investigation went wrong.
There is a CRBT business that has been deducting his expenses, and it has been deducted for several years, and he will deduct a few dollars every month, but he can't stand it for a long time.
Where is this, how does an old lady know what the use of CRBT is, and even said that she doesn't even know when it will be done, but she still keeps deducting fees.
The old man is very frugal, and he usually bargains for groceries, and he will give up so much money when he deducts so much money, and he complains directly.
Later, it was reported at the first level, and it took a long time to negotiate, and the two sides were entangled for a long time before the matter was resolved.
There are many channels, that is, there is that kind of information will be sent to the mobile phone with a link, as long as you click in, the business will be directly booked, and the fee will be deducted directly.
All kinds of means are simply impossible to prevent, and there are those small business halls that will often call in and talk a lot.
When you hear the fog, the new business is directly added to you, and the inexplicable cost is increased, or the kind of thing you don't need at all.
This practice will make consumers very annoyed, and making several phone calls a day also makes consumers very annoyed, which is really unbearable.
Sometimes the phone is even the kind of private number, not even the landline number, it is the private phone number of the staff, and some can directly add WeChat to push your business.
[Business can be removed from the shelves at any time]
Their business updates are also outrageous, the cost is getting higher and higher, the traffic is getting less and less, and the network speed is getting slower and slower, no matter how you react, it's useless.
Every time I change the package, I say that there is a discount, but the traffic and call minutes in it are getting less and less, and every year is not as good as a year, and there are always countless calls to you.
If you want to upgrade the package, it's no problem, make a phone call, and it will take effect next month on the same day, and the speed is really fast.
But if you want to surrender, it is to keep over and over again, saying a bunch of bad things that want you to give up the block, at least three times of refusal before they will report to you, and you have to wait for their staff to contact you.
It's strange that they can retain old users in this way, and now these operators are really more than a playful flower.
And now those TV sets, and these operators are also tied together, and the costs incurred inexplicably are also head-onning, and I really don't know when this phenomenon will improve.
But these are things that ordinary people must use, so this dumb loss is decided, then the number of users will also tell them the attitude of customers, how can they really make them so arrogant.
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Information sources:
Strait Network ———— China Mobile 5G package tariff price details How much is the monthly fee for traffic
END