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Sichuan Watch and Sichuan News Channel "News Scene" jointly created a new help program "Sunshine Government Affairs", adhering to the purpose of "serving the people and helping life", focusing on the urgency and sorrow of ordinary people's lives.
Recently, Mr. Xiao, a villager from Ping'an Village, Longquanyi District, Chengdu, reported to Sunshine Government Affairs (028-85555046, 85587777, 86699000, 18215602578, WeChat ID: ygzw_2023) that his new house was still being renovated and he had not moved in, but he was shocked to find that the water meter had run more than 1,000 meters of water. What is the specific situation? The reporter went to find out.
April 8 at 11:00
The reporter saw the water meter he said at the door of Mr. Xiao's house. After Mr. Xiao opened the display cover of the water meter, he could see that the number on it was more than 1113. Mr. Xiao said that his house is currently being renovated and has not been moved in, so how can he use so much water since October last year?
The reporter saw at Mr. Xiao's home that the current renovation progress has entered the final stage, but there are no faucets installed in the kitchen and bathroom. Mr. Xiao said that due to the abnormality of the water meter, he was temporarily uneasy about the faucet because he was afraid that he would not be able to explain his water situation.
12:00
Mr. Xiao said that at present, there is only one bathroom at home that can be flushed by squatting, and the water meter number will move when flushing, but when it is not in use, even if the water valve is open, the water meter will not rotate. Mr. Xiao said that after discovering the problem, he immediately reported it to the village committee and the property management company. However, he said that since March, there has been no clear solution for the time being.
12:10
Mr. Xiao told reporters that he took over the house in October last year, and so far, no water company has handled the household. In other words, Mr. Xiao's information was not entered into the water company's user system. After discovering that the water meter was abnormal, he also went to the water company to inquire, and at present, more than 1,000 more than 1,000 people have owed more than 4,000 yuan in arrears. After on-site contact, the person in charge of the property company of Ping'an Village came to the scene, and the person in charge said that after receiving the villagers' feedback on the problem, they also immediately organized the construction party of the water company to inspect the site. The reporter dialed the phone number of the staff of the water company, and the other party said on the phone that after a preliminary judgment, the metering of Mr. Xiao's water meter was not faulty, and no leakage was found for the time being. According to the staff, since Mr. Xiao's family has not yet been put into the household, there is no monitoring of his household water abnormality in the water system. After receiving the problem, they are querying the water meter data through the system.
12:20
At the same time, the reporter also called the construction party of Ping'an Village. The staff of the construction party said that as early as June 2023, when the community was delivered in a unified manner, the water meter data of Mr. Xiao's house was counted, and it was 73 square meters at that time. At the time of construction, there was no maintenance record of Mr. Xiao's water pipes. As for Mr. Xiao's collection and renovation in October, he found that there was an abnormality in the water meter data, and they could not confirm the specific reasons.
Mr. Xiao told reporters that when he received the house, he did not check the base number of the water meter at that time, and his family also replaced the water pipes in the house during the renovation, but he couldn't figure it out, only with home decoration, even if the water pipes were replaced, it was impossible to use 1,000 square meters of water. He said that he hoped that the water company could check the details, and he was willing to bear the cost if the water bill was abnormal after the house was collected.
12:30
During the interview, the staff of the Ping'an Village Committee also came to the scene to coordinate. According to the staff, they have now connected with the water company to find out the details of Mr. Xiao's tap water as soon as possible. According to the specific details, coordinate with the construction party, the property owner and Mr. Xiao to negotiate the cost. During this period, if Mr. Xiao's family has water difficulties or other needs, the village committee will actively coordinate and solve them.