"In the future, our company will continue to work hard, continue to innovate, and strive to achieve better results in the market competition. Recently, the Quyang Office of the Hongkou District Market Supervision Bureau received a letter of thanks from Shanghai Xinpibao Health Technology Development Co., Ltd., an enterprise in the jurisdiction.
Previously, in the process of visiting key enterprises in the jurisdiction, Quyang learned that Shanghai Xinpibao Health Technology Development Co., Ltd. attaches great importance to the e-commerce market, and is entering and expanding brand influence on major platforms.
After learning about the needs of the enterprise, Quyang immediately organized the backbone force, sorted out the latest policies and regulations, customized courseware according to the characteristics of the company's cosmetics e-commerce operators, and guided the enterprise in the form of menu-based law popularization and case-based explanations. It is reported that in the guidance service, the staff of Quyang Law Firm publicized and implemented the latest "Shanghai Cosmetics Industry Advertising and Publicity Compliance Guidelines" released in 2024 to the enterprise, and combined with the "Advertising Law", "E-commerce Law", "Cosmetics Supervision and Administration Regulations" and other laws and regulations, as well as typical case analysis, entered the enterprise, provided door-to-door service, and made suggestions for the legal compliance of the enterprise's advertising and publicity from the perspective of the enterprise.
In response to the question raised by enterprises on how to deal with malicious reports, Quyang Law Firm introduced in detail to enterprises the relevant procedures of the market supervision department for handling complaints and reports and the measures for exemption and reduction of penalties in the field of market supervision in the city. It is recommended that enterprises join the online dispute resolution mechanism (ODR) of the national 12315 platform as soon as possible, establish a rapid response team for consumer complaints, and communicate with the regulatory authorities in a timely manner for difficult issues. At the same time, Quyang also analyzed the work orders that had been complained and reported by the company for more than two years, and informed the enterprise of the analysis results, carefully guiding the enterprise to enhance its own awareness of the rule of law and improve the internal audit mechanism, so as to make the advertising and publicity more rigorous and effective. The relevant person in charge of the enterprise said that after the "one-to-one" precise guidance of Quyang Institute, they had the confidence to further develop the market, and also enhanced their confidence and determination to deepen Hongkou.
Since the beginning of this year, according to several measures of the municipal market supervision system to optimize the business environment and the business environment 7.0 action plan of Hongkou District, Quyang Law Firm has carried out policy services to send them to enterprises, parks and buildings, understand the status of enterprises, listen to the demands of enterprises, respond to the needs of enterprises, and effectively improve the sense of gain and satisfaction of enterprises. In the future, Quyang Law Firm will continue to improve the quality and level of service, be a good gold medal "shopkeeper", win a good reputation of the enterprise, and contribute to the high-quality development of the regional economy.
Reporter: Gu Li
Photo: District Market Supervision Bureau
Source: Shanghai Hongkou