April 6 – Recently, Mr. Li, a consumer in Hangzhou, Zhejiang Province, had a thrilling experience during his meal. According to his revelations, when he was dining with Dongdafang sauerkraut fish, he actually ate a piece of fake fish fillet with realistic appearance and texture, which not only could not be torn by hand, but also could not be gnawed! This incident aroused the attention of food safety issues, and consumers put forward higher requirements for the quality management of the catering industry.
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According to Mr. Li's description, the fake fillet looked indistinguishable from the real thing, but it was completely unchewable and had no effect even if he tore it with his hands. Mr. Li was shocked by this and immediately filed a complaint with Dongdafang Sauerkraut Fish. However, what is surprising is that Dongdafang's response to sauerkraut fish is ridiculous.
According to Dongdafang sauerkraut fish, this fake fish fillet is actually because the fish is cooked, resulting in an abnormal texture. They admit that while the appearance and texture are indeed realistic, it is not a deliberate addition of fake fish, but just a pure cooking mistake.
This explanation has raised consumer concerns about food safety. If the old ingredients still maintain such a vivid appearance, then there will be other more serious problems? Consumers are beginning to question whether the quality management and food hygiene standards of Dongdafang sauerkraut fish are up to standard, and are calling for the relevant authorities to investigate.
It is reported that the Zhejiang Provincial Food and Drug Administration has intervened in the matter and will conduct a comprehensive investigation into Dongdafang sauerkraut fish. Consumers' concerns about food quality and safety have further reminded the catering industry that it is necessary to strengthen the quality inspection of raw materials and the supervision of processing processes to ensure the safety and quality of food.
This incident has once again aroused public concern about food safety. Consumers hope that the relevant authorities can strengthen the supervision of the catering industry to ensure that food safety issues are effectively resolved. At the same time, for catering service providers, it has become an urgent task to improve the awareness and standards of quality management.
In this information age, the voice of the consumer is becoming more and more important. We should remain vigilant, have zero tolerance for food safety issues, and work together to build a safe and secure dining environment.
【Statement on Dongdafang Sauerkraut Fish】
Dear customer, thank you for your attention to Dongdafang Sauerkraut Fish.
We value your feedback and criticism of this incident and sincerely apologize for any inconvenience caused. We have deeply reflected and carried out a comprehensive self-examination and improvement of relevant systems and processes.
Dongdafang Sauerkraut Fish always puts food safety in the first place, and we will further strengthen quality management, improve business training and food safety awareness of employees to ensure that such things do not happen again.
Thank you again for your support and understanding of Dongdafang Sauerkraut Fish, we will repay your trust with better service and healthy catering products. We look forward to seeing you again!
The above is the report and related response to the incident of Mr. Li, a consumer in Hangzhou, Zhejiang Province, who encountered fake fish fillets in Dongdafang Sauerkraut Fish on the evening of April 6. We will continue to monitor the progress of this matter and provide you with the latest developments and information.
Food safety is related to the safety of people's lives and health, please keep your eyes open, choose a reputable and good reputation of the catering service provider, but also please strengthen the catering industry self-discipline and quality management. If you find similar problems during your meal, you are welcome to report them to the relevant departments and protect your rights and interests.