laitimes

No. 1 in the hot search! Canceling a mobile phone number is tantamount to selling yourself? The three major operators responded → this way

author:Take a look at the news

April 5th

#注销手机号等于出卖自己#的话题

Ranked first on the hot search list

Sparked heated discussions

Netizens have expressed themselves

Concerns about changing and canceling your mobile phone number

No. 1 in the hot search! Canceling a mobile phone number is tantamount to selling yourself? The three major operators responded → this way

Some netizens said that the number they used may have been sold soon after being cancelled, and the message notification of the express app has been receiving the courier information of the new owner. Some netizens said that the previous main bank card was unbound and sent a message, and after receiving a text message, they realized that their current number had been used by others before.

How long will it take for a cancelled mobile phone number to be re-put on the market, and can new users still be able to check the previous usage records of the mobile phone number?

The reporter called China Unicom's customer service phone as a consumer, and the customer service staff said that the user's mobile phone number could not be retrieved after being cancelled for more than 90 days, and the cancelled number would indeed be re-put into the "number pool", but the time of delivery could not be determined. In addition, after the mobile phone number is activated by a new user, the new user cannot query the payment details and other relevant usage records of the previous number owner of the number.

China Telecom's customer service staff said that all numbers are recycled according to national regulations, but there will be a 90-day freezing period after the user's mobile phone number is cancelled. After this period, it may be re-placed on the market. However, it is uncertain whether it will be put on the market in the future, and whether it will be put on the market.

In addition, the telecom customer service staff said that if you want to check how many numbers are under your name, you can search for "one card check" in the operator's App for inquiry, or you can bring your ID card to the business hall to inquire, and you can also query the specific mobile phone number in the business hall. If you receive a text message from an unregistered app or website during use, you can call the corresponding app, website or other customer service for consultation.

China Mobile's customer service staff said that the cancelled mobile phone number may be re-put into the market. If you receive a text message from an app or bank that you are not currently using for unknown reasons, please be vigilant and contact the relevant enterprise or bank to inquire about your personal information in a timely manner.

Some operators have also launched a unified processing of registered information on multiple Internet platforms. Take the China Unicom App as an example, enter "One Number Search" in the search bar at the top to find the service. The "No. 1 Search" service is a mobile phone number information sharing mechanism established by the code number service promotion group between the code number service platform, operators, Internet and other industry service units, and opens the service to users, that is, mobile phone number users can query the Internet enterprises and applications that access the code number service platform, and can apply to clean up the Internet applications that are not registered by themselves under the number, so as to improve the user's experience in the Internet application registration service.

At present, it supports the processing of Weibo, Douyin, Toutiao, Meituan, Dianping, Xiaomi and other apps.

So, how to query

How many internet accounts are associated with your mobile phone number?

Has someone else fraudulently registered an Internet account?

If it is found that the account has been fraudulently registered

What to do?

Do not worry

Just use this method

"One-click query", fast unbinding!

Quickly save it for later use

↓↓

Users can enter the inquiry portal through the Ministry of Industry and Information Technology's government WeChat account "Industry and Information Technology Weibao" and "Ministry of Industry and Information Technology's Anti-Fraud Special Team", "China Academy of Information and Communications Technology" WeChat public account, and Alipay's "One Card Inspection" applet.

How to query

Take the query method of "Gongxin Weibao" as an example:

Step 2: Set up a "Government Service" column under "Gongxin WeChat" and select "One Card Search".

No. 1 in the hot search! Canceling a mobile phone number is tantamount to selling yourself? The three major operators responded → this way

Step 3: After entering the first page of the query, select "Internet Account" to enter the corresponding page.

No. 1 in the hot search! Canceling a mobile phone number is tantamount to selling yourself? The three major operators responded → this way

Step 4: Fill in the mobile phone number, the last 6 digits of the ID card number and the verification code on the query page. The query result will be replied within 48 hours through the 10699000 unified SMS portal.

No. 1 in the hot search! Canceling a mobile phone number is tantamount to selling yourself? The three major operators responded → this way

Annotation:

(1) When using the query function, the user shall ensure that his mobile phone number, ID card number and verification code are filled in correctly. If the query is unsuccessful, you can check whether the information is incorrect and re-query after 24 hours.

(2) If you encounter other problems during the query process, you can first try to solve them through the user guide provided on the query page. If the problem still cannot be solved, you can call the customer service number of the corresponding Internet company.

(3) If your mobile phone number has been cancelled, you will not be able to use the Service to make inquiries. If you need to inquire about the Internet account associated with the cancelled mobile phone number, you can call the customer service number of the relevant Internet enterprise (see the attached table at the end of the article) for consultation.

When the user queries the number of Internet accounts associated with his or her mobile phone number, and the information is inconsistent with the individual's grasp, the following steps can be followed:

(1) Click "Unbind and Detail Query" at the bottom of the query page to learn about the detailed query and unbinding processing mechanism of each enterprise.

No. 1 in the hot search! Canceling a mobile phone number is tantamount to selling yourself? The three major operators responded → this way
No. 1 in the hot search! Canceling a mobile phone number is tantamount to selling yourself? The three major operators responded → this way

(2) According to the guidance documents of the enterprise, after passing the identity verification, further inquire about the details of the Internet account associated with the mobile phone number, and unbind or cancel the objection account.

(3) If the user still cannot resolve the objection account, he or she can call the company's customer service number for consultation.

Not only to unbind the Internet account, if you lose your mobile phone, or if you want to cancel your mobile phone card, you must remember to do the following things:

Back up your phone information

Modify the mobile phone number bound to the bank card

Change the binding of mobile phones such as Taobao and Alipay

Change the mobile phone bound to social media accounts such as Weibo, WeChat, and QQ

Change the phone bound to the network disk or cloud service

Change of Membership Information

After the mobile phone number is cancelled, it is best to destroy the SIM card.

The police remind that before changing or canceling the mobile phone number, the following situations need to be dealt with in a timely manner.

One is to back up your phone book. Pay attention to back up the SIM card address book information in time, and notify all contacts in time that the mobile phone number has been changed.

The second is to unbind the bank card in time. Change and unbind the mobile phone number through the online banking mobile client or go to the bank counter, and change the banking business number such as U shield and online banking SMS notification in a timely manner.

The third is to unbind Alipay and other financial App accounts in a timely manner, as well as various related business numbers of securities and fund accounts.

The fourth is to change the mobile phone number bound to social media such as WeChat, Weibo, and QQ.

Fifth, promptly change the mobile phone number binding of mailboxes, network disks, 12306 online ticket purchases, and other software involving personal correspondence, photos, and privacy.

Sixth, the membership card information is modified. Some supermarkets, shopping malls' membership cards or loyalty cards, etc., are directly reported to the mobile phone number to enjoy discounts and accumulate points, when changing the mobile phone number needs to be modified in time.

Seventh, destroy the discarded SIM card in time. After changing the mobile phone number, do not discard the SIM card that is no longer in use, and destroy it in time to avoid falling into the hands of criminals, being fraudulently used and committing fraud.

In addition, for example, the academic information network, mobile phone account ID (for example, Apple, Huawei, Xiaomi and other mobile phone brands have relevant ID accounts), etc., should also pay attention to timely unbinding and rebinding when changing or canceling the number.

(Synthesized from Western Decision-making, Gongxin Weibao, China Securities Journal WeChat official account)

Read on