Recently, some netizens left a message in a private message, saying that they bought a new mobile phone, and it took a while to find out that it was a second-hand mobile phone, and asked the blogger what to do.
1. It is not guaranteed that it is not a second-hand mobile phone
If the mobile phone is purchased in an offline physical store, the machine must be inspected in person, and if the order is placed online, the goods should be inspected directly in front of the courier and the evidence should be retained. The inspection includes the outer packaging and an in-box inspection.
Outer packaging inspection to check whether the plastic packaging of the mobile phone is complete and tight, whether there are fingerprints and debris inside, in case there is no plastic sealing, to check whether the sealing sticker has been torn traces, usually the original packaging will be relatively tidy, if even the outer packaging does not look normal, then there is a high probability that there is a problem, there is a very important point to emphasize, now some second-hand dealers have first-class plastic sealing technology, they will clean up and package the second-hand mobile phones that have been recovered, replace them with new shell accessories and manuals, and then plastic packaging, From the outside, it looks exactly like a new phone, which must be done with caution.
After looking at the outer packaging, be sure to check the inside of the mobile phone to see if the protective film is damaged, whether there are scratches on the charging interface, whether the storage of the data cable is neat, whether the mobile phone interface has been plugged and unplugged, whether there are fingerprints or scratches on the mobile phone, generally speaking, as long as the mobile phone has been used, it will leave some traces more or less, so we must take an unboxing video when we inspect the machine, in case we buy a second-hand mobile phone, which is convenient for rights protection.
Second, the mobile phone self-inspection: pay attention to the battery and warranty information
First pay attention to the power of the mobile phone, the battery power of the new mobile phone that leaves the factory normally is generally about 50%, if the power is 100% or there is no power at all, then it is highly suspicious that it is a second-hand mobile phone. In addition, you can dial *#06#* to see if the serial code displayed on the mobile phone is consistent with the serial code on the box.
Other aspects have to look at the file data in the mobile phone, usually the mobile phone will have a few trial files attached to the manufacturer, but the number is very small, if the new mobile phone is stuffed with a bunch of video and audio files, then you have to be very careful.
Special attention should be paid to the warranty period of the mobile phone, the general warranty period is one year, which is calculated from the day the warranty card is activated, if the warranty period starts earlier than the time of their own activation, then it is 100% second-hand mobile phone.
For battery information, you can check the number of times the phone is charged and discharged, taking the Apple mobile phone as an example, you can connect to the computer by downloading the Aisi assistant, if you find out that the battery cycle times are more than 2 times, it is undoubtedly a second-hand mobile phone.
So what if it turns out that the newly bought phone is second-hand? First of all, we must actively protect our rights, after all, buying a new mobile phone is thousands of yuan, the first step we have to do is to fix the evidence, ask the merchant to exchange or refund the money, if the other party does not agree, we can call 12315 to protect rights. If you buy it online, you can directly refuse it before you sign for it, and even if you sign for it, you can apply for a return or exchange on the platform. Since second-hand mobile phones are problems caused by use, if you suspect that second-hand mobile phones should be the first to act, do not hesitate, if you buy a second-hand mobile phone and continue to use it for a period of time, then the other party will most likely not admit it.
Anyway, it's best to buy a new mobile phone on the official platform, or a big e-commerce platform like JD.com, so that even if there is a problem, it is easier to solve the rights protection, don't buy a new mobile phone on some small platforms that you have never heard of in order to save dozens of dollars, and it will be too late to regret it.
If you want to recycle second-hand mobile phones, it is recommended that a platform that recycles second-hand mobile phones with a more reliable price is exchanged for a second-hand platform, the price of this platform is real, the privacy clearance technology is reliable, and the payment is fast.