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What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

author:The Year of the Rabbit is auspicious and the Year of the Dragon is auspicious

As we all know, the United States is flooded with guns and has prominent law and order problems. Vicious cases such as armed robbery and personal injury are not uncommon.

No, on the afternoon of December 17 last year, two men entered Starbucks at 212 South Grande. They appeared to be armed with pistols and had seven employees and a customer lie on their stomachs on the floor, and then asked one of them to hand over their valuables.

In the face of this sudden encounter, some people cried on the spot, yes, in this case, who dares to act rashly, it must be important to save their lives. The two bandits were Joshua Noy, 37, from Potosí, and Marquis Porter-Doyle, 35, from Saint-Louis Sud.

What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

Two criminals

The two robbers asked Michael Harrison, a Starbucks employee, to open the cash register, and Harrison had no choice but to do so in the face of the heinous armed gangsters. However, he did not have the administrative authority to take out the cash, so the bandit asked the manager to open the cash register, but the manager refused. So, the angry robber Noi smashed Harrison's head with a "pistol" on the spot, but something surprising happened, the "pistol" actually broke, and it turned out to be just a fake gun!

What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

Brave lad Harrison

That's when another Starbucks employee, smart and courageous Devon Jones Ransom, realized that this could be a great opportunity to turn around this dangerous and passive situation. What if these outlaws want money and death? The gun suddenly breaks, which may indicate that they want to fight back and protect themselves.

What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

So the two Starbucks employees and another bystander began to fight back and fight the robbers. There were only two robbers, and there were three counterattackers, and the robbers' force value did not seem to be particularly high, in the process, although one of the counterattackers was unfortunately injured in the face, fortunately, the final outcome was not bad, the robbery was successfully stopped, and the robber Noi was controlled. Later, the police also arrived at the scene, but unfortunately another robber, Porter Doyle, escaped before the police arrived, but this time the American police were very good and quickly captured the escaped Porter Doyle. The police also expressed their admiration for Harrison and Ransom and praised their courage.

What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

Noi and Porter-Doyle face numerous felony charges: various first-degree robberies, attempted first-degree robbery, second-degree assault, third-degree assault. There are quite a few charges, and they are all being held without bail.

As a result, the two brave Starbucks employees became popular, Starbucks also praised their behavior, praised them for their wit and bravery, and the local media also reported the incident, affirming the heroic behavior of the two young people, and at the same time, Starbucks also won a handful of positive traffic. Starbucks later announced that the two employees would be given two weeks of paid leave, and they would conduct a detailed investigation into the incident.

What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

Things have developed so far, it seems that the ending is not bad, according to our ordinary people's simple feelings, these two employees can at least be rated as an excellent employee or something? I wonder if Starbucks in the United States has such an award. Even if there are no such awards, at least they should have a very positive image in the impression of the leader, and they will be promoted to a high-priority reserve army or something, and the two young people are also looking forward to returning to work after the investigation is over.

What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

It's a pity that the two of them and the spectators have thought too much and thought wrong. A few weeks later, these two heroic employees actually received a call from the company, and they were fired! Ah???? Harrison said that he was surprised, he was really confused, the heat of the news had come down, and he should have returned to normal work and life, but he was inexplicably fired?

What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

Starbucks in St. Louis has been plagued by violence for months

Mr. Harrison's lawyer said that when the company notified Mr. Harrison of his dismissal, it gave him a reason for the dismissal as a violation of company policy, but did not elaborate on what policy had been violated and how. The dismissal is too simple and crude, isn't it? And after people have risked their lives for righteousness? The logic behind this is puzzling.

Starbucks told the media that they felt terrible and deeply disturbed when they learned about it. Because they take the safety of their employees and customers very seriously, they are grateful that no one was harmed more in this incident. But they also don't advocate escalating the conflict, saying it's for the safety of their employees and everyone in the store.

Looking at this meaning, they dislike the employees who are nosy, violate the company's regulations, and threaten the safety of customers and other employees?

What is Starbucks? Praise employees for their courage and then fire them a few weeks later?

It is certainly risky for these employees to rise up and not only escalate the conflict and end up in failure, but in the face of such a great danger, they are taking a huge risk not only to protect themselves, but also to protect the interests of the business now and in the future.

Imagine, in a store where you often consume, the staff indifferently watch the bad guys run rampant, and finally a tragedy happens, do you dare to come here again to consume in the future? But if the staff of this store is impromptu, and even bravely stops the bad guys and protects yourself and customers, wouldn't you feel particularly safe coming here again, and feel that this store is very trustworthy? Wouldn't you be more willing to come here to buy things?

Taking 10,000 steps back, even if those two employees really violated the company's rules and should not have taken such a risky move to stop the bandits, they should not have ended up like this and were suddenly fired for no reason. Starbucks' operation is really unfavorable, relying on others to earn a wave of positive energy traffic, and then sweeping people out of the house afterwards, it's too inauthentic!

At present, the two employees have appointed a lawyer to start a lawsuit against their former employer, hoping that the lawyer can seek justice for them and achieve justice!