On a cold day, the water pipe suddenly burst, the basement was seriously waterlogged, and the community rushed to repair it within seven hours......
A reporter from Beiqing Community Daily (WeChat ID: tongzhoushequbao) learned that on January 23, the Yirui North District Community Neighborhood Committee received feedback from residents that the tap water pipes near buildings 118 and 119 in the California District B community in the jurisdiction suddenly burst, resulting in serious water accumulation in the basement and affecting residents' water use. After receiving the notice, the community made emergency repairs within seven hours, and ensured that residents had water during the water outage, and the community has now restored water use.
"Don't worry, we are in contact with the property and maintenance companies to provide temporary water for everyone, and the site is also working hard to investigate the burst point and carry out emergency repair work. After learning of the situation, the community staff of Yirui North District immediately rushed to the scene to coordinate and deal with it, pull the cordon, set up signs, maintain the order of the scene, ensure the safety of residents, and call the water company for repair as soon as possible, and then reflect the situation to the property rights unit of the community.
Subsequently, the water company and the property right unit immediately sent maintenance personnel to the scene to investigate, and after digging up the water pipe, it was found that the pipe was in disrepair, aging and rusting, causing the joint position to burst and cause water leakage. After discovering the problem, the maintenance personnel immediately began to work, and after 7 hours of hard work in the cold winter, the water leakage problem was finally completely solved, and the water supply was restored after the backfilling was completed.
During the period of water outage, how to ensure the water supply of residents? The community staff of Yirui North District communicated with the residents in a timely manner, and at the same time, in the face of the urgent water needs of the residents, the community dispatched in a timely manner and coordinated the property to solve the water problem for the residents. Yao Guixiang, a resident volunteer, said: "It is not easy for the emergency repair workers to overcome difficulties and make emergency repairs in the severe cold weather, and the community and the property have solved the difficulties for us in a timely manner, we are very touched in our hearts, and praise you for your meticulous and considerate service!"
The relevant person in charge of Liyuan Town said that in the future, the communities in Liyuan Town will continue to take "handling complaints as soon as they receive them" as the starting point, take residents' demands as the "whistle", and move and respond in a timely manner when they hear "complaints", and strive to solve the worries, worries, and worries around the masses, and practice their original mission in serving the masses.
Source: Zero-distance pear