On January 17, 2024, the 2023 Award Ceremony and 2024 Gala of Yezhifeng Group was held in Beijing.
In the past 2023, Yezhifeng Decoration Group not only stabilized the market, but also achieved growth. In addition, they have also implemented a high-quality development strategy and carried out a series of changes in the fields of products, supply chain, and delivery, all of which have achieved fruitful results and laid a solid foundation for further growth in 2024.
At the award ceremony, the top ten news of Yezhifeng Decoration Group in 2023 were grandly announced:
1. In the market environment of a comprehensive downturn, the peak of the industry withstood the pressure and achieved contrarian growth.
In 2023, with the efforts of all partners, we withstood the pressure, strengthened our confidence, and achieved growth against the trend.
2. Leading the industry, Yezhifeng once again won the top 500 Chinese brands.
The Yezhifeng brand is comprehensively leading in the fields of industry leadership, market performance, and consumer awareness, and is worthy of being the head enterprise in the home improvement industry.
3. In 2023, we will continue to optimize the customer experience, and customer satisfaction will increase by 8% year-on-year.
"Embarrassing oneself and achieving customers" has always been the service concept of the peak of the industry. In 2023, our customer satisfaction increased by 8% year-on-year, and the number of repeat customers increased significantly.
4. On April 22, "self-operated home improvement" was released in Beijing.
On April 22, 2023, "Self-operated Home Improvement" was grandly released in Beijing, aiming to shorten the construction period, improve the quality, and comprehensively enhance customer trust through management penetration and passive zero increase in items.
5. Fenggehui Home Furnishing business model is upgraded again to create a new ecological win-win body.
We took the lead in testing the water in our Beijing company, exempting partners from rent, implementing click-to-pay, and jointly transferring more value to consumers, achieving a win-win situation for all parties and building a new ecological win-win situation.
6. Beijing customized self-operated, and the results are gratifying.
We have implemented a new self-operated cooperation model with Sophia and other enterprises in Beijing, which has improved the quality of delivery while achieving incremental and profitable results, and will be replicated nationwide in the future.
7. The headquarters optimizes the organizational structure, streamlines administration and delegates powers, and enhances the vitality of the organization by dual theaters + business divisions.
The headquarters of the group optimizes the organizational structure, empowers and delegates power, implements dual-theater management for the subsidiaries, expands and strengthens the business department, and further stimulates the vitality of the organization.
8. Industrial workers tested the waters in some cities and opened the first year of change.
We have piloted the promotion of industrial worker reform in Tianjin, Zhengzhou and other cities, aiming to achieve worker management penetration and solve the pain points of decoration, and start to replicate it rhythmically across the country in 2024.
9. The "Feng Xiaoju System" was launched, directly reaching the C-end, taking a big step forward in digital delivery.
The "Feng Xiaoju System" was officially launched, deep linking customers, directly reaching the C-end, and taking a big step forward in the digital delivery of Yezhifeng.
10. The Yezhifeng Bridge Team won the championship of the top North American competition in Chicago and won glory for the country again.
At the 2023 North American Bridge Summer Competition, the Yezhifeng Bridge Team won the championship for the second time, which not only demonstrated its extraordinary strength, but also showed its Chinese style and strength on the highest stage of bridge in the world.