On January 3rd, I was reminded again that I was in arrears!
To tell the truth, China Mobile's attitude to solving the problem is really very good, and the speed is also very fast, give him 100 likes! They have accepted it with an open mind and resolutely will not change.
For China Mobile, 10086, you must be highly vigilant at any time, beware at any time! As long as you don't pay attention to it, you may be pitted, if you are a mobile phone card, you must beware of routines at any time!
To tell the truth, I am a person with a high degree of vigilance, and I have always had a high sense of precaution for China Mobile, because my husband's mobile phone package was inexplicably increased from 69 yuan to 99 yuan by a phone call!
Because of his carelessness, it took a long time to find out!
After many similar incidents, I have always been more alert to calls like 10086 or 10085, and I dare not answer them easily, for fear that I will be tricked if I am not careful, but what I didn't expect is that 10086 cannot be prevented!
I received a text message reminding me of arrears on January 1, and I didn't care too much, because I paid 100 yuan in December, and my mobile phone package was only 39 yuan!
It doesn't feel right to think about it, and I've been reminded of my arrears lately.
So I dialed 10086 for manual customer service inquiries and was told that my phone card tariff is 39 yuan per month, 20 yuan for broadband, plus 20 yuan for traffic package.
I thought about it carefully, and this summer, there was a time when I often went out, and I was afraid that my mobile phone data would not be enough, so I called and added a 20 yuan traffic package. However, I canceled it immediately when I didn't need it, and it was a traffic package that I canceled by calling directly.
In recent months, due to the renovation of the home, I have been busy, and I haven't paid much attention to it, but I feel that I am often reminded that the balance of the phone bill is insufficient, so I just have to pay the money.
Unexpectedly, today, after calling the mobile customer service number, I learned that the traffic package was not canceled for me at all, and 20 yuan was still deducted from my account every month. I have 10G data in my package, and I have a surplus of data every month, because I rarely go out, and I use Wi-Fi at home. It simply can't be used up.
From this incident, I found that China Mobile is really thick-skinned, and if you find out, if you come to complain, I will admit it! If you are confused, I will pretend to be confused! Continue to cheat you!
Remind friends, if you are a China Mobile mobile phone card, if you find that the phone bill is abnormal, you must find the reason in time!
If you find a problem, call immediately to complain! I got back 100 yuan of phone bill compensation through a complaint!
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