Baiyun Obo Mining Area: Respond to the concerns of netizens in a timely manner and quickly solve the urgency

Recently, Baiyun Obo, the "hometown of rare earths in the world", ushered in another 4 cm thick snowfall, and netizens have posted beautiful photos and rime scenery after the snow. Some netizens also left messages through the official Weibo and official Douyin account, saying, "I am most afraid of snow, and there are several slopes that are easy to accumulate ice after snow and it is difficult to walk." "There is no venue for square dancing in Rare Earth Square."

After paying attention to the comments of netizens, the local sanitation company worked overtime to carry out snow clearing work on the main and secondary roads in the urban area and threw snow melting agent in time for emergency treatment. The competent authorities asked the property department to deal with it in a timely manner after the snow to ensure the safety of residents, which was praised.

Recently, the low temperature weather has continued, and whether the heating at home is hot or not has become the focus of concern of the masses. Netizen @宝花 left a message reflecting the problem that the heating in the Bohui Jiayuan community is not hot, "the heating temperature at home has not been able to go up". After receiving the message, the staff promptly checked the temperature of the secondary network supply and return water and the indoor temperature of each building in the community. After the on-site inspection, the housing and urban-rural development department of Baiyun Obo mining area gave feedback: urge the heating company to adjust the heating parameters in a timely manner in combination with the weather changes after the household inspection, and do a good job in the heating of the heat exchange station in the area.

Baiyun Obo Mining Area asks the people through Internet channels, listens to the voices of the people, respects the people's opinions, constantly improves the working mechanism and handling process, and does a good job in various tasks based on the thoughts of netizens. Through the "two micro and one end", the "I do practical things for the masses" and "people's livelihood bridge" columns and people's livelihood mailboxes have been opened, and the network information has been integrated into the new platform of "Sunshine Petition + 12345 Government Service Hotline + Community Grid Governance" integrated to facilitate the people. Through training, drills and practice, internet information cadres accurately refine the real public opinion, respond to netizens' concerns in a timely manner, and guide netizens to gather positive energy.

"We fully recognize the importance of the online mass line and quickly solve the problems of the masses. For the urgent and difficult problems in the field of people's livelihood reflected on the Internet, adhere to the combination of 'face-to-face' and 'key-to-key', so that the masses can have a greater sense of gain in the development of informatization. Duan Ke, director of the District Cyber Security Emergency Command Center, said.

Source: Grassland Zen Medium

Editor-in-chief: Zhang Xin

Editor: Wu Xiaoya

Second instance: Bai Jianhua

Final review: Duan Section

END