On the Yellow River Road in Shanghai, where flowers are in full bloom, a turmoil in the hotel industry quietly unfolds in "Flowers". Li Li took over the Golden Phoenix Hotel with a capital of 30 million yuan and opened a new Zhizhen Garden. However, this is not a quiet opening story, but a story that deeply reveals the wisdom of management. In this turmoil, the foreman's experience became the focus, why was she fired? Why was Min Min not only not punished, but became an employee valued by Li Lee? Behind all this, Li Lee's unique management style and accurate employee handling methods.
With an investment of 30 million, Li Li came to Huanghe Road in Shanghai, took over the Golden Phoenix Hotel, and successfully opened a new Zhizhen Garden. In just 3 months, she not only completed the renovation of the hotel, but also recruited talents from all walks of life in the industry, and finally successfully opened as planned. This series of actions shows Li Li's courage and determination in management, and her swift actions have laid a solid foundation for the prosperity of Zhizhen Garden.
In Li Lee's business wisdom, we see that she attaches great importance to customer experience. She knows that the success of a hotel depends not only on food and environment, but also on the professionalism and service attitude of the staff. Lee is customer-centric, and her management style emphasizes teamwork to provide the best possible service to clients. This business philosophy of focusing on customer feelings has made Zhizhenyuan a high-profile hotel on the Yellow River Road.
However, there is also strife behind this flower. The foreman suddenly finds Li Li and complains about the waiter Min Min's misconduct. According to the foreman, Min Min opened the button very low, sat on the guest's lap to toast, and even embezzled the tips given by the guest. This incident became a storm within Zhizhen Garden, which aroused Li Li's great concern.
Li Lee's response to the foreman is a classic. She asked two key questions: "How did the guests react?" and "How much did you get out of Min Min's 1,000 tip?" These two questions were cleverly designed to test the foreman's sincerity and integrity. Li Li's wisdom lies in the fact that she does not act rashly, but accurately judges the conduct of the foreman.
Subsequently, Lee Lee found Min Min for a conversation. She skillfully asked Min Min which restaurant on Huanghe Road had the best food, and examined Min Min's observation and market understanding. During the conversation, Li Li emphasized that Zhizhenyuan should be an ideal place for customers to discuss business, and she instructed Minmin to understand that making a lot of money depends on the mind and not on the button.
However, the outbreak of the feud culminates when the foreman rushes in to talk to Min-min. The foreman thought it was Min Min who had been fired, but was surprised when Li Li simply told her that she didn't have to come back tomorrow. In fact, this scene reveals the foreman's inner turmoil and possible weakness, and she has concerns about her own behavior.
Regarding the foreman's complaint and dismissal, Li Li's handling of the incident appeared to be very wise. She examines the sincerity of her employees through cleverly designed questions, while paying attention to the feelings of her customers, to ensure that the image of Zhizhenyuan is not damaged. The foreman was fired because she was not right-minded and incompetent, and in Li Li's view, such an employee was not qualified for a high-paying position.
Li Li in "Flowers" shows the image of an outstanding hotel owner with his unique management style and intelligent decision-making. In this hotel industry full of flowers, Li Li has made Zhizhenyuan stand out on the Yellow River Road with her unique vision and business philosophy. This tight-knit and emotionally rich story not only keeps the audience coming back for more, but also shows us the business wisdom and clever way of dealing with employee problems of a successful female boss. Looking forward to seeing Zhizhenyuan achieve greater success in the fierce market competition in future episodes.