In order to further improve the quality of "for the elderly" service, meet the multi-level needs of the elderly in the jurisdiction, ensure that the elderly in the jurisdiction "have a place to live and live in peace", and effectively enhance the happiness and sense of gain of the elderly. The Party Branch of Hualinshan Community in Xiyuan Street adheres to the party building to lead the grassroots governance, broadens the "radius" of service for the elderly, extends the "tentacles" of the old service, creates a "new business card" for the old service, and holds up the "sunset red" of happiness with real service results.
You reflect that I helped, and the service for the elderly was "warm"
The community relies on the Party and Mass Service Center to build a "people's sentiment mailbox", and in accordance with the handling procedures of "acceptance, handling, feedback, and supervision", receives the information of the people's sentiments reflected by the masses, so that the opinions of community residents are heard, difficulties are helped, and lives are managed, forming a standardized and stable working mechanism for collecting and reflecting public opinions, and realizing the work pattern of "people's sentiment mailbox" to thousands of families. Recently, the "People's Mailbox" of the Party Committee of Hualinshan Community received a letter from Zhu, an elderly man living alone, reflecting that the upstairs residents often make noise at night, which affects their rest, and hopes that the community can help them coordinate and solve this problem. After receiving the letter, the community grid staff went to the homes of the residents upstairs as soon as possible, patiently persuaded the residents to adjust their work and rest time, reduce the impact, and be able to empathize with the feelings of the elderly living alone downstairs, understand each other, and ensure the normal work and rest of the residents in the neighborhood at night. After the persuasion of the grid staff, the party also readily accepted, saying that there are elderly people in his family and he will definitely pay attention to it in the future.
Grid agency door-to-door certification, pension services "do not fall behind"
In order to ensure that the elderly in the jurisdiction can complete the social security certification on schedule, so that the social pension insurance policy can be implemented, enjoy the national care policy, and receive the pension treatment in full and in a timely manner, the community grid staff carries out the door-to-door "pension certification" help agency service for the retired elderly who are inconvenient and live alone in the jurisdiction, and the "window service" takes the initiative to move forward to the residents, and uses practical actions to achieve the "help agency" service in the hearts of residents, which embodies the work concept of "people's information officer" going to 10,000 homes and "people's diary" recording 10,000 homes. Recently, Li from Hualinshan Community came to the community to consult how to operate the pension certification, and the service staff of the community's "one-stop comprehensive reception desk" were familiar with explaining the specific operation steps to the residents of the jurisdiction in detail. Some residents in the jurisdiction asked if the community could assign personnel to help the elderly for certification because of a business trip, so the community assigned grid staff to help the elderly for certification in person. This initiative allows residents who come to the community to truly feel the "speed" of one-stop service and the "temperature" of community service.
Health Talks Exchange Experiences to Protect the Elderly in a Healthy Old Life
In order to popularize scientific knowledge of elderly health and related policies for the elderly, enhance the scientific health awareness of the elderly in the jurisdiction, and protect the "healthy old age" of the elderly in the jurisdiction, the community regularly holds health knowledge lectures on "scientific health preservation and helping the health of the elderly". Recently, the community joint construction unit carried out a winter health care and health lecture for the elderly in the jurisdiction. In the lecture, the lecturer introduced the basic knowledge and precautions of health care such as winter diet, daily life, and exercise. Aunt Wang, who lives in Taipinggou, Hualin Mountain, talked about her experience in health care and food supplementation in the lecture. After the lecture, community volunteers presented more than 30 carefully selected small gifts to the residents who participated in the activity as a commemorative event.
Volunteer to help serve the elderly "warm heart"
Relying on grid management, party members and volunteers of community organizations carried out "warm-hearted service days" in their respective grids. "Hey, Mr. Ma! I'm a staff member in the community, I'll come to your house to send you some heating charcoal..... "You give us charcoal for free, saving a lot of heating expenses, and the house is warmer, and my heart is warmer!" Grandpa Ma said excitedly. During the inspection, it was learned that Grandpa Ma, who lives in the No. 28 bungalow area of Taipinggou, has been in poor health, has a daughter-in-law at home, and also raises two children, relying on the daughter-in-law to work alone to supplement the family. After learning about this situation, the community immediately contacted Lotte Public Welfare, a co-construction unit in the jurisdiction, to send "heart-warming charcoal" to Grandpa Ma's family. At the same time, the grid staff issued a "people's love card" to Grandpa Ma, leaving a "people's phone call". Through this move, it embodies the working concept of "people's hotline to 10,000 homes" and "people's love card" to connect 10,000 families.
The Hualinshan Community Party Branch will continue to adhere to the guidance of party building, do practical, meticulous and fine elderly care services, and use practical actions to make the "for the elderly" service strong, warm and hot, and strive to write a happy chapter of "serving the elderly" through taking care of life and spiritual care.
Correspondent: Liu Xiao Editor: Zhang Lu (Xi)
Editor-in-charge: Xu Lijuan Editor-in-chief: Wang Nan Review: Chen Yaling