Serving the elderly is related to people's livelihood and people's hearts. In recent years, Qilihe District has always adhered to the needs of the masses, focused on the diversified needs of the elderly, provided refined services around the daily "medical, food, housing and transportation" of the elderly in the district, delivered warm-hearted services to the hearts of the elderly, and weaved a dense service network for the elderly to help the elderly with heart and affection, and constantly "pocketed" the happy life of the elderly in their old age.
Party building leads to do practical things and serves the elderly with warmth
In order to continuously meet the multi-level needs of the elderly, Hualinshan Community of Xiyuan Street relies on the Party and Mass Service Center to build a "people's mailbox". The mailbox received a letter from Zhu, an elderly man who lives alone, reflecting that the upstairs residents often make noise at night, which affects his rest, and hopes that the community can help coordinate and solve this problem. After receiving the letter, the community grid staff went to Grandpa Zhu's upstairs home as soon as possible, and patiently persuaded the residents to adjust their work and rest time and reduce the impact. Party members, volunteers, and community workers wore "red, blue and yellow vests" to inspect their respective grids every day, and learned that Grandpa Ma, who lives in the No. 28 Bungalow District of Taipinggou, has been in poor health, has a daughter-in-law at home, raises two children, and relies on his daughter-in-law to work alone to supplement the family. After learning about the situation, the community contacted Lotte Public Welfare, a co-construction unit in the jurisdiction, to send "heart-warming charcoal" to Grandpa Ma's family. At the same time, the grid staff issued a "people's sentiment card" to Grandpa Ma, leaving a "people's sentiment phone", realizing the governance pattern of "the people's hotline connects thousands of homes, and the people's sentiment card connects thousands of homes".
Accidental injuries are protected and the elderly live with more peace of mind
In order to improve the awareness rate of the "elderly" personal accident insurance policy, and help the elderly in the jurisdiction to enhance their ability to resist unexpected risks. The community day care center of Jianxi East Road, West Station Street, carried out the "elderly" personal accident insurance policy publicity activities, and the grid staff explained in detail the protection objects, protection responsibilities, claim process, and claim materials of the "elderly" personal accident insurance in the brochure, focusing on the charging issues that the elderly are generally concerned about, and patiently answered the elderly people's personal accident insurance policy report, disability identification, case closure payment, etc. After fully understanding the insurance policy, residents in the jurisdiction have expressed that this policy knows the public opinion and warms the hearts of the people. "With such a good policy, we have insurance, in case we have any unexpected circumstances, it can also reduce a lot of financial burden for the children. Aunt Li from the flour mill's family home said with a smile.
Practice comfortable service for the elderly, hold up the happiness of the "sunset red"
"Child, thank you so much, I'm old, my daughter is not around, my legs and feet are not good, and I don't know how to use a smartphone, fortunately, you came to help with the certification. Aunt Pan from the 604 community excitedly shook the hand of the grid member and said. Gongjiawan Street Gongjiaping East Road Community combines the advantages of many elderly people, strives to improve services for the elderly, carries out mobile micro-classrooms through multiple forms, sets up love and no "hindrance" service posts for the elderly, opens a "green service channel" for the elderly, and gives priority to providing barrier-free "one-stop" window services for the elderly in need while handling business, providing them with convenient service measures such as policy explanation, content reading, and multi-channel assistance, and sending comfortable "slow care" to the elderly in the "fast era" of information. The community is also equipped with first-aid kits, sewing kits, umbrellas and other service facilities at the convenient service desk to optimize the working environment for the elderly. Through a series of pragmatic, powerful and diverse warm-hearted measures, and a number of measures such as "N characteristics" activities, it has effectively met the multi-level and diversified pension service needs of the elderly groups in the jurisdiction.
Qilihe District will continue to deepen and expand the "people's sentiment assembly line" project in the new era, broaden the "radius" of service for the elderly, extend the "tentacles" of service for the elderly, and create a "new business card" for the old service, so that the service for the elderly will be more powerful and warm, so that the elderly will be supported from "guaranteed" to "more perfect", and continue to sing the beautiful melody of "Modao Sangyu evening, the world is heavy and sunny".
Reporter: Jia Lina Editor-in-Chief: Wang Nan Review: Chen Yaling