Yesterday, the topic of "TV home running away" rushed to the hot search, which aroused the attention and heated discussions of the majority of netizens. This article will analyze and discuss this topic from several aspects.
We need to understand the causes of the incident
According to netizens, the app "TV Home", which is usually used to watch live broadcasts or on-demand film and television dramas, suddenly couldn't be opened, and many netizens said that they had filled up their membership, but they couldn't use the service normally. In this regard, the official TV home said in the page announcement that due to the regulatory requirements of the State Administration of Radio, Film and Television for Internet TV live broadcast business, this product will be suspended from now on.
This sudden change caught many netizens off guard, and they questioned whether the TV family "ran away". In the face of questions, the TV home team responded in a timely manner: "I'm very sorry, we have encountered a problem with our service. And promised that the refund will be processed for members, and we kindly ask users to be patient.
We can see how the TV team responds in the face of unexpected situations
Instead of avoiding the question, they took the initiative to issue an announcement explaining the reason and saying that they would take responsibility accordingly. This open and transparent attitude is conducive to alleviating the panic and dissatisfaction of users, and is also conducive to maintaining the image and reputation of the enterprise.
It reflects the impact of the normative requirements of the Internet TV live broadcast service on the industry
The State Administration of Radio, Film and Television's regulatory requirements for Internet TV live broadcast services are aimed at maintaining market order and protecting the rights and interests of consumers. For a company like TV, compliance is a must, and it is also the foundation for the long-term development of the enterprise. In this context, the suspension of services by TV homes is also to comply with laws and regulations and standardize operations.
It also brings some inspiration for all of us
On the one hand, should the TV home team inform users in advance before suspending the service, so that users have enough time to prepare? On the other hand, after the suspension of the service, can the TV home explore new business models to provide users with better services under the premise of complying with laws and regulations?
It has led to thinking about the phenomenon of Internet companies "running away".
In the Internet industry, it is not an isolated case for companies to "run away". Due to poor management, broken capital chain and other reasons, some enterprises will choose to suddenly stop service, or even flee with money. This kind of behavior not only harms the interests of consumers, but also affects the credibility of the entire industry. Therefore, it is imperative to strengthen the supervision and control of Internet enterprises and standardize their business behavior.