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Harvard×Boston Consulting Group: AI Improves Efficiency by 25.1% and Quality by 40%

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What are the impacts and changes brought about by the emergence of artificial intelligence? Studies have found that AI can significantly improve quality and productivity, and even fully automate certain tasks. So in terms of actual business, how can AI help us achieve efficiency?

Harvard × Boston Consulting Group's blockbuster research

On September 15, 2023, Harvard, the University of Pennsylvania, Warwick Business School, and the Boston Consulting Group jointly published a paper titled "Navigating the Jagged Technology Frontier: Field Experimental Data on the Impact of AI on Knowledge Worker Productivity and Quality."

Harvard×Boston Consulting Group: AI Improves Efficiency by 25.1% and Quality by 40%

The research team conducted a grouped analysis of the use of AI by 758 Boston Consulting Group consultants. The results show that AI can significantly improve quality and productivity, and even fully automate certain tasks. Here is the relevant data:

In terms of efficiency: Consultants using AI completed an average of 12.2% more tasks, and the speed of completing tasks increased by 25.1%;

Quality: Consultants who use AI complete tasks with more than 40% better quality than consultants who don't;

Competency: Using AI improved performance scores by 43% for low-performing consultants and 17% for high-performing consultants.

AI boosts efficiency

The emergence of artificial intelligence has brought many important impacts and changes to our society and business. Studies have shown that AI can significantly improve quality and productivity, and even enable complete automation of certain tasks.

So in real business, how can AI help us improve efficiency?

Harvard×Boston Consulting Group: AI Improves Efficiency by 25.1% and Quality by 40%

First, AI plays an important role in data processing and analysis. AI can process large amounts of data and extract valuable information and insights from it to help us make more accurate decisions.

Through machine learning and data mining techniques, AI is able to identify patterns and trends in data to provide more accurate predictions and analysis for the business.

Second, AI has great potential in automation and intelligence.

By using AI technology, many repetitive and tedious tasks can be automated, freeing up human resources to focus more on innovation and high-value work.

For example, AI can automate complex operations on the production line, improving productivity and quality.

Harvard×Boston Consulting Group: AI Improves Efficiency by 25.1% and Quality by 40%

AI can also support customer service and personalized recommendations. By analyzing users' data and behavior patterns, AI is able to provide customers with personalized recommendations and recommendations to improve customer experience and satisfaction.

At the same time, AI can also automatically handle common problems and needs of customers, providing quick solutions.

Overall, the advent of AI brings many opportunities and advantages to our business.

Harvard×Boston Consulting Group: AI Improves Efficiency by 25.1% and Quality by 40%

By leveraging AI technology, we can better process and analyze data, automate and intelligentize, improve efficiency and quality, and provide more personalized services.

Therefore, the active application of AI technology is an important way for us to achieve efficiency improvement and innovation.

The advent of artificial intelligence has changed our world, and it has brought new opportunities and challenges.

Through the use of machine learning, natural language processing, and other technologies, AI can solve many real-world problems, such as self-driving cars, smart home systems, and medical diagnostics.

In addition, it provides businesses with more efficient decision support tools to help them better understand the emergence of (AI) with significant customer needs and optimize business processes. In short, artificial intelligence has become an indispensable part of modern society

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