How to make the enterprise people do things more smoothly? How to make the masses run less? This has always been the direction of efforts of government service centers at all levels. "Focus on the reform of "decentralization, management and service", your "urgent and difficult expectations" can be done like this! In the series of programs, we will focus on how Fuzhou Jin'an District makes it more convenient for citizens to handle business.
A new window is added
Social security can be done "at the doorstep"
Mr. Ma, a citizen of the company, is a clerk in the company and often needs to go back and forth to the social security window of the municipal government service center to handle various businesses, which previously took nearly three hours to go back and forth. Today, the Jin'an Branch of the Fuzhou Social Security Center has officially settled in the Jin'an District Government Service Center, and Mr. Ma does not need to run back and forth.
It is reported that at present, the social security window can handle 14 businesses such as enterprise social insurance registration, cancellation of insured units, and employee insurance registration, making it convenient for residents to handle social insurance business.
One number for multiple matters
Let the masses run one less trip
In addition to making it more convenient to handle social security business, the Jin'an District Government Service Center combines multiple matters that are highly related to departments and often handled by the masses at the same time into a package. Now only one number can handle multiple government service matters at once, and through the sorting and connecting of business matters, the effect of "letting the masses do things less than one trip" can be achieved.
Chen Min is the head of the Citizen Services Division of Jin'an District Government Service Center
At the real estate registration window, we have successively launched the inheritance notarization and real estate registration seamless business, and now the public can handle inheritance property rights as long as they take the number of the notary office, after completing the inheritance notarization, they can go to the real estate registration window. Last year, we also launched the business of linking real estate registration and water, electricity and coal, so that citizens only need to go to the real estate registration window to obtain a number to complete the transfer of second-hand houses, utilities and other services.
In addition, a number of smart devices have been added to the Jin'an District Government Service Center. Through continuous improvement of the function of the hall, the efficiency of convenient services is improved. Now citizens only need to wait about 3 minutes to get the real estate title certificate.
Chen Min is the head of the Citizen Services Division of Jin'an District Government Service Center
We have introduced a real estate self-service certificate issuing machine, as long as the masses pay taxes on the Fujian Zhengtong and pass face recognition, they can get the certificate here; In August this year, the self-service physical examination machine was upgraded, and the public only needs to take physical examination and photos in our hall, and after the physical examination, they can take paper materials to the police window and get their driver's licenses in 10 minutes.
These intelligent self-service devices not only bring convenience to the citizens, simplify the work process, but also improve the approval efficiency of the staff, so that the public can "do it immediately".
Wu, deputy director of the Jin'an District Government Service Center, said that in the future, they will continue to deepen the reform of "decentralization, management and service" to provide citizens with more efficient, convenient and high-quality government services.