Since the launch of the 60-day "Orange Heart Beauty Plan", more than 400 projects in 56 cities across the country have been moved by OCT Property Corporation, actively responded, adhering to the concept of "service-oriented, customer first", focusing on eight dimensions such as four guarantees and one service basic service, four dynamic line building, and management standardization, guided by the real needs of customers, expanding the scope of services, extending service depth, improving service efficiency, and building a new pattern of high-quality, diversified and professional property services.
Property is all about details and the owners are no small things. OCT Property companies in all regions of the country have achieved outstanding results in the "Orange Heart Beauty Plan", and delivered full scores with practical actions, which have been highly recognized and praised by customers.
"Beautiful community" is people's yearning for a better life, and "upgraded services" and "good life" have become the focus of a beautiful community. As the main operator of community services, OCT Property creates service quality with ingenuity, comprehensively improves customers' living experience and deeper needs such as social and life, and is a practitioner of beautiful community construction.
During the "Orange Heart Beauty Plan", on the basis of ensuring the quality of basic services, Shenzhen Pure Waterfront carried out multi-dimensional maintenance and updating of community environment, greening, engineering and other dimensions, continuously improved quality and service, let owners feel detailed services, and established the brand benchmark of high-end services of OCT properties.
Nanjing Swan Castle Garden has always been quality-oriented, focusing on four guarantees and one service, four moving lines to build, management standardization, starting from the details, according to the actual needs of the owner, to create a livable and comfortable beautiful environment. During the period, a total of 35 pennants were harvested, project manager Tang Weiwei was awarded the "Advanced Individual" of the street, and the project won the 2023 Nanjing Water-saving Community and the 2023 Nanjing Jianye District Phase III Property Service Project Red List.
Business travel spaces such as theme parks and cultural museums have become new highlights in the development of urban tourism, and the requirements for the refined, standardized and standardized comprehensive service management level of property enterprises have also become more stringent. OCT Property carried out quality improvement work during the "Orange Heart Beauty Program" for the business travel space project and achieved remarkable results.
Focusing on customer needs and suggestions, Chengdu Innovation Center has formulated a special implementation plan for quality improvement of "8 categories, 13 key improvements, 36 implementation contents" and "Orange Heart Beauty Plan" to continuously improve and optimize services, enhance project quality, and create a better working environment and service experience for project customers.
During the "Orange Heart Beauty Plan" action, Kunming World Expo Scenic Area carried out carpet environmental sanitation cleaning of the park, painted and renovated the flower boxes and outdoor fire hydrants in the park, carried out flood control inspections of Expo Lake, and inspected the gas, electricity and oil consumption of all business points in the park, and a series of work results were highly praised and praised by Party A. During the launch of the park's theme event "Torch Festival", the safety and security work was successfully completed, and more than 70,000 visitors were received.
OCT Property always adheres to customer-oriented and starts from the bits and pieces of life. In addition to the "Four Guarantees and One Service" series of work, OCT Property focuses on the improvement of high-frequency scenarios such as "pedestrian lines, physical lines, leisure lines, and vehicle lines", transmits service temperature, and enhances owners' perception with high-quality services.
According to the requirements of the "Orange Heart Beauty Plan", Nanjing Haiper Xinghui Service Center formulates a plan, which is specific to people and implemented in place according to the time node. Step by step, ingenuity creates a better environment, greatly improving on-site quality and customer satisfaction.
The first phase of Wuhan Pure Waterfront Tianyue has created a leisure circulation line through various measures such as gate beautification, greening replanting, rainwater grate transformation, park sanitize, and the addition of convenience facilities, and continues to provide residents with a better living environment.
"Urban Space" is an open "city stand" and an effective carrier to highlight the personality of the city. OCT Property empowers a better urban space with quality services by optimizing the environmental quality of urban space.
As a national first-class museum, Yunnan Provincial Museum has a daily visitor of more than 20,000 people, OCT Property takes the Orange Heart Beauty Quality Improvement Series as an opportunity to improve 14 types of detailed quality scenes by adding signage, green plant addition, facility renovation, pool cleaning and other series of work, showing visitors a good service image and high-quality service experience, which has been highly recognized and evaluated by the museum.
Ingenuity, service, non-stop, perseverance and companionship. Although OCT Property "2023 Orange Heart Beauty Plan" has been successfully concluded, but a new starting point has begun, in every accompanying day in the future, OCT Property Owners will maintain full enthusiasm, sweet smile and sincere service, to bring customers more professional, efficient, diversified and intimate quality services, with ingenuity to create excellent service background, so that life is presented in a better attitude. Let's look forward to the future together and unlock the wonderful!