Some have untied their hearts for many years, some have found ways to defend their rights, and many people come to 'Lao Pan' to talk about their families. "Only 8 months after its establishment, the Letters and Visits Studio of the Dalham Maoming'an United Banner Letters and Visits Bureau of the Inner Mongolia Autonomous Region has received more than 180 visits in 57 cases, of which 24 cases have been transferred, 11 cases have been successfully resolved, and 4 cases have been guided by judicial procedures. Dawabara, director of the Damao Banner Letters and Visits Bureau, was full of praise when he said "Old Pan".
"It is the responsibility of Communist Party members to help the masses solve difficult problems. If farmers and herders have difficulties, I will never say no. A few days ago, the reporter met Pan Zhirong again in the Letters and Visits Hall of the Letters and Visits Bureau of the Dalham Maoming'an Union Banner (hereinafter referred to as "Damao Banner") in the Inner Mongolia Autonomous Region.
In September 2022, the Damao Banner Letters and Visits Bureau decided to set up a Letters and Visits Studio, led by retired national model prosecutor Pan Zhirong, to actively explore a new mode of mediation and petition work that meets the needs of the people and reflects the characteristics of the times, mediate in accordance with the law, resolve conflicts and disputes on the spot, and promote social fairness and justice. Without saying a word, Pan Zhirong started a new life after retirement.
"At that moment, our hearts were calm, and we knew we had found the right place and the right person."
"Petitioners always benefit from coming here, some have untied their hearts for many years, some have found ways to defend their rights, and many people come to 'Lao Pan' to talk about their daily routines." In the eight months since its establishment, the Letters and Visits Studio of the Damao Banner Letters and Visits Bureau has received more than 180 visits in 57 cases, of which 24 cases have been transferred, 11 cases have been successfully resolved, and 4 cases have been guided by judicial procedures.
On January 17, 2023, Zhao and 19 other migrant workers came to the petition hall, reflecting that they were employed by the Damao Banner Water Bureau in 2020, and their wages of 946,000 yuan had not been settled. Before coming, Zhao and others had communicated with the water department many times, but because they did not understand the relevant laws, regulations and working mechanisms, the communication was fruitless, and the appeal was never resolved.
A cup of hot tea, a few words, Zhao said: "At that moment, my heart was calm, and we knew that we had found the right place and the right person." After carefully understanding the situation, Pan Zhirong actively communicated with the local labor inspection and water affairs departments to verify the relevant situation and promote consultation and consensus between the two sides. The next day, the water bureau paid 700,000 yuan to Zhao and 19 other migrant workers, and the remaining 246,000 yuan will be paid after the project is completed.
"Petitions should be more about believing in the law, and Director Pan used his professional legal knowledge to answer our questions and solve the problem for us in the shortest possible time." Zhao thanked Pan Zhirong, who visited him on the phone.
With more than 30 years of procuratorial career, Pan Zhirong has been honored to take root in the Damao grassland and become a local banner.
In the new position, whether it is the leader of the case or the staff of the Letters and Visits Bureau, everyone will always ask Pan Zhirong for advice and chat when they encounter legal problems. "Petition work often involves legal issues, and in terms of legal policies, Director Pan explained a lot to us, especially the legal content involved in specific petition cases, which was explained in simple terms, so that I, a non-legal professional, could quickly understand." Li Zongyu, a staff member of the Damao Banner Letters and Visits Bureau, said.
"A good helping guide has added confidence to the overall situation to do practical and detailed petition work."
"It's time to pay the heating bill again, we really can't afford such a high fee." In October 2022, three elderly people in a certain community told Pan Zhirong that their community's heating and water supply charges were unreasonable and hoped to help solve it, which was also the first petition case Pan Zhirong encountered after he went to the petition studio.
It is understood that the three elderly people live in the garage renovated house, heating and water bills are charged according to the commercial standards after the local garage renovation shop, residential heating is 4.6 yuan per square meter, commercial heating is 7.2 yuan, water costs are also quite different. The three elderly people are all non-income groups, and their daily expenses are mainly provided by the old age allowance and their children, and their children are all migrant workers and live a tight life. "We live in the garage and don't engage in commercial activities, and the charges according to commercial standards are unreasonable," the old man said, looking at Pan Zhirong, "and we don't know who to look for." ”
After verifying the petitioner's financial situation, Pan Zhirong coordinated with relevant departments, and finally, the local housing and water bureau adjusted the heating and water charges of the three elderly people to the residents' charging standards.
Pan Zhirong has been concerned with the masses since the time of inspection, firmly believing that the more soil on his feet, the closer to the hearts of the farmers and herdsmen, he spends two-thirds of his time working in agricultural and pastoral areas every year, visiting 77 Gacha villages and 143 natural villages in the whole banner, receiving nearly 200 calls from herdsmen every year, and there will be replies every time, so he is called "one call through" by the masses. After retiring, Pan Zhirong's original intention remained unchanged, and he continued to adhere to doing practical things for the masses, doing a good job in mediation with solid legal skills and rich grassroots experience, and persuading on the spot that problems such as neighborhood disputes and social contradictions could be solved in a timely manner; Where it cannot be solved on the spot, it should be recorded in detail, promptly transferred to the relevant departments, jointly coordinated to solve the problem, early detection, early warning, and early handling of emerging petition problems, and the greatest efforts should be made to realize, safeguard, and develop the fundamental interests of the broadest masses of the people.
"Pan Zhirong seems to have a key that can unlock the 'heart lock' of the masses. In order to promote the improvement of the quality and efficiency of work, more and more young petition cadres have learned from Pan Zhirong, and have given good guidance to the overall situation to do practical and detailed petition work, and have added confidence to solve the people's urgent difficulties and worries with heart and heart. Dawabara admitted.
"I have a lot to do in the future, and I will always be busy as long as the masses need it."
"Our community is full of garbage, the stench makes people unable to breathe, the road surface is gray on sunny days, mud on rainy days, how to live in this environment..." A resident confided to Pan Zhirong about the bad things he had encountered.
Pan Zhirong, who has been engaged in public interest litigation prosecution for many years, could no longer sit still when he heard that the living environment of residents had been damaged. He walked into a community mentioned by residents and found that the infrastructure was not in place, there were not even garbage bins, household garbage was piled up everywhere, some roads in the community were not hardened, and the road surface was slippery and muddy on rainy and snowy days, which brought inconvenience and safety hazards to residents' travel.
After understanding the situation, Pan Zhirong immediately reported the clues to the Damao Banner Procuratorate. On the same day, the procurator handling the case communicated with relevant departments, put forward procuratorial suggestions on the disposal of garbage, hardened pavement, etc., and urged them to perform their duties and responsibilities in accordance with the law.
During a recent visit, the procurator found that the environment of the community was clean, the road surface was smooth, and the former "dirty and messy" had been renewed. Behind the residents' frequent praise from bitter words is the epitome of Pan Zhirong's active participation in social governance.
Even after retirement, Pan Zhirong, who loves the grassland deeply, has not left his public interest litigation prosecution work, and as always, he has gone deep into the grassroots to replant and regreen, coordinate purse seiners, and collect clues. He said that he should be a good clue finder, public welfare observer and public welfare publicist.
Nowadays, Pan Zhirong, who does not like to talk much, has become a "talker", he always wants to talk to the people around him about the grassland, talk about the protection of woodland, "Damao grassland is a magical land, I am willing to exert my spare energy to build a new grassland city with ecological beauty and social harmony." "Up to now, the Letters and Visits Studio of the Damao Banner Letters and Visits Bureau has handed over six clues to the procuratorate in public interest litigation cases such as destroying grasslands.
"Director Pan seems to be still one of us, from green waters and mountains to blue sky and white clouds, from guarding the people's 'safety on the tip of the tongue' to 'safety under the feet', from heroic protection to special group care, he is everywhere, and we will think of him as soon as we encounter problems." Wang Chunxia, director of the Second Procuratorial Department of the Damao Banner Procuratorate, said.
The work of popularizing and publicizing the law is another heavy task undertaken by Pan Zhirong. After the victorious convening of the 20th CPC National Congress, Pan Zhirong, as a member of the propaganda group of the Damao Banner Committee to study, publicize and implement the spirit of the 20th CPC National Congress, has been walking on the front line of propaganda. Everywhere he went, Pan Zhirong started from the difficult hot spots that the herdsmen were concerned about, from the perspective of ordinary people, from the stories around him, and conveyed the party's voice to the masses of all ethnic groups in "bilingual" in an original way.
"I want to make good use of the magic weapon of 'bilingual popularization of the law' so that more people can know, understand, use, and abide by the law, and use the law to protect their own rights and interests," Pan Zhirong said. ”
