If you encounter bad things and no one to talk to, you can find "exclusive tree holes" and "chat partners" online for only a few yuan. Recently, the reporter of Qilu Evening News Qilu One Point noticed that in some trading platforms and social software, there is a type of paid emotional "tree hole" business. Fast-paced life and increasing pressure have made more and more people unable to find suitable cathartic objects, from the initial emotional radio station to today's online "tree hole", emotional consumption has gradually entered people's field of vision.
Paid tree hole link to the online trading platform
"Want to communicate with others Soothing the restless heart at work""Tree Hole", as the name implies, by the customer to pay a certain fee, purchase the "Tree Hole" service party time and emotional support, in the purchase time, customers can "Tree Hole" shop owner emotional pouring or advice solicitation, according to the length of service, send voice or text, etc., the price is also from a few yuan to tens of dollars.
"I know that this may not make much money, but my family situation is not particularly good, so I want to earn a little bit, and it is good to see different people in this way and maybe help them." Xiaoyu (nickname), the owner of "Tree Hole", told reporters. Xiaoyu, who is still a senior in high school, has a dream of becoming a journalist, and through the online "tree hole", he has a certain income while also contacting different people from all walks of life.
Another "tree hole" shop owner Iron Hammer (nickname) has her own official job, she does "tree hole" to earn some extra money in her leisure time, and also to comfort her irritable heart at work by communicating with others: "Suggested by a friend, just when I have free time, I will try it." When pricing, I also refer to other people's pricing, the price is different, there are dozens of yuan, there are 8.88 pictures of a good color, I first thought about 8.88 yuan, meaning 'hair and hair', and then felt that everyone's life is not easy, cheaper, just change to 6.66, but also hope that six or six Dashun, everyone can go smoothly. ”
Also by chance to start the "tree hole business" is the owner Chiba (nickname), while operating the paid "tree hole", she also has her own emotional public account. "I often surf the Internet, and by chance I found some trading platforms with sentiment analysis projects, and I started doing it myself. It was also posted on QQ. Because I myself had a relatively dark time, I was self-healing, so I wanted to help others. When I was doing it on QQ, I met a lot of younger children, such as middle school students, shared my stories with them, enlightened them, felt good, and later developed to other platforms. Through the form of "tree hole", Chiba believes that he has received a lot of spiritual satisfaction.
The reporter learned that most of the owners of "tree hole" goods are students or young people with formal jobs working part-time, and the reasons why they engage in the "tree hole" industry are also very different, some want to earn some pocket money, some are interested in the psychological counseling industry, some are psychology, sociology students or social workers, want to exercise themselves in this way, and some have had psychological problems, and want to help others after recovery... These people from different regions and for different purposes gather on various platforms through the Internet, forming the main body of the emotional "tree hole".
Small fish "tree hole" on online platform
Hammer's "tree hole" on the online platform
Help confess and supervise the memorization of words The service content is variedThe owner Tie Hammer shared the service process of the emotional "tree hole" with reporters: "(After paying) to me about some things that I may not know to say to or inconvenient to say in my daily life, and I give them advice and some enlightenment." Requests will be stated in advance, such as not being able to talk about pornography. During the time of purchase, the owner of the "tree hole" has played a role in accompanying and listening to the customer, allowing the customer to get emotional catharsis through communication, and during this period, the owner of the "tree hole" can also follow the wishes of the guest to provide advice and reference. As for some of the "tree hole" shopkeepers from psychology, sociology and other more specialized professions, psychoanalysis is carried out through listening supplemented by semi-structured interviews, and then accompanied and advised. The reporter asked some shopkeepers who saw the exchange be similar to buying goods, but as physical goods, they became time and emotions.
Of course, through the "tree hole", the owners of the "tree hole" also encountered different people and things. Ideas to buy clothes, help find information, help confession, supervise the memorization of words... While doing "tree holes", some "tree hole" shopkeepers also received a lot of novel jobs. Chiba, who has been working as a "tree hole" for several years, shared her experience with reporters: "The youngest customers I came into contact with were middle school students and college students, and the oldest was a single mother in her 40s. ”
Most of the topics Chiba heard customers talk about were young people's complaints about academics, but also about feelings and family. "I met a customer, a student at school, who wanted to go to graduate school, but her family disagreed, thinking that she did not go to work for the exam, so she did not give her financial help, which also became one of the obstacles for her graduate school entrance examination, and the financial and emotional pressure made her very sad." Chiba described to reporters that the customer contacted her in the early morning, saying that she had been insomnia for a long time due to anxiety, and her parents often compared the results of her relatives' children with her. In Chiba's opinion, this customer's state is a bit bad, there is a lack of people around her who understand her, and what she needs is more spiritual encouragement than material support. "At that time, I told her to make a proper rebuttal without violating the law and morality, and told her that she was very good."
In the communication between the reporter and several "tree hole" shopkeepers, several shopkeepers repeatedly expressed to reporters that they could not talk more about keeping customers confidential, but they also showed helplessness to reporters, and all they could do was help and listen verbally in the face of people who really encountered suffering.
Chiba, the owner of the "tree hole", communicates with customers
Of course, the owners of the "tree hole" also told reporters about the difficulties of making a "tree hole". "When I encounter some human suffering, I will also be poor and sad, and I will not have enough energy, which is the biggest difficulty at present." In the process of running the "tree hole", the owner Iron Hammer encountered many things that made her powerless.
During the interview, the reporter also learned that female "tree hole" shopkeepers often encounter harassment. In this case, in addition to indicating in the link that they do not talk about pornographic content, and finding pornographic clues during communication, the owners of "tree holes" can only rely on platform specifications to report and restrict.
"The platform management is strict, and if there is sentiment analysis, it will be reported by the platform, saying that it is suspected of pornography, which is really to provide emotional value to others." On the other hand, the mechanism of the platform itself also made the "tree hole" shop owners complain to reporters one after another, and the contradiction between the sensitive word trigger mechanism from the trading platform and the transaction attributes and communication content of the "tree hole" itself has become the trouble of the "tree hole" shop owners.
"Tree hole" products that have been removed from the platform
Not only listening has quality You have to keep the bottom lineWhen asked whether doing "tree holes" will be influenced by negative emotions, many shop owners told reporters that customers with negative emotions will inevitably be affected to some extent, but the other party can not vent in reality, this is the meaning of the existence of "tree holes", "tree holes" are like garbage cans, carrying emotional garbage.
Chiba said that because he had been in the rain, he wanted to hold up an umbrella for others. She doesn't know what her "tree hole" must become, but she hopes to always be a good listener, so that the "tree hole" can solve the troubles of more people.
According to Xu Li, chief counselor and second-level psychological counselor of Jinli Psychology, when an individual is depressed, when he confides in the outside world, or sends a message for help and obtains supportive feedback from the outside world, it has a positive significance for the security of the assisted individual, even if this support does not actually improve the actual situation. Of course, "wild professions" such as "tree hole" services must not only listen with quality, but also keep the bottom line.
As a product of the digital age, the emotional "tree hole" store plays a role in channeling the mind at a certain level, paying a certain fee, and both buyers and sellers have obtained their own value. However, on the other hand, the lack of supervision, low entry barriers for paid "tree holes", and non-agreement guarantees have led to perfunctory services and privacy leakage in some stores. At the same time, some people have questioned the motivation and effect of online paid "tree holes" and are also bringing many tests.
Zhang Ronglin, a partner at Tahota (Jinan) Law Firm, believes that simple sentiment analysis is a normal service, similar to emotional counseling, similar to early online morning or voice chat services, but if the chat content involves pornographic information or has obvious ambiguous content, it involves illegality. In terms of management regulations, Zhang Ronglin also said that some emotional tree holes also involve illegal access to personal privacy, App application providers should strengthen information review, carefully verify and verify user reporting clues, once found vulgar illegal and harmful information must be immediately blocked to ensure source control, and administrative supervision departments should strengthen supervision.
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