Recently, a conflict between bank employees and customers has been flooded on the Internet.
The cause of the incident was that a man rushed to the bank to do business at the end of the day, but was treated "unfriendly" by a female employee.
It is said that the man, dissatisfied with the attitude of the female employee, took a video and complained, which caused unintended consequences.
The bank's briefing also came down, an apology has been made, and the president of the branch has been removed!
the cause and effect of the matter and the punishment of the parties,
It has sparked heated discussions and controversies among netizens.
Many netizens expressed puzzlement about the dismissed president, believing that this is just a sentence, why should he deduct three months' performance and let the president step down.
Other netizens expressed sympathy for the female employee, believing that it was too unfair that she was punished just for one sentence.
However, people can't help but ask, what kind of event caused such a big storm?
From watching the video, we can see that the man mentioned in the video that "the bank left work at 4 o'clock, I am at 3:57 seconds, it is not yet time." ”
This sentence seems to have resonated with many netizens. They argue that it is unfair for banks to leave early and that employees should work overtime for customers.
However, we would like to caution that this event is not as simple as it seems.
First of all, the man deliberately brought someone to follow the shooting when he was handling business, a detail that aroused our suspicions.
Is this prepared?
Moreover, we are all ordinary people, just imagine, if our working hours were prescribed and the boss asked us to work overtime, would we be willing?
So why do some people want bank employees to work overtime for customers in this situation?
Secondly, we want to clarify a fact about the working hours of bank employees. Bank counters may close at 4 p.m., but they still have a lot of work to do after that, and their closing time may be 6 p.m.
Moreover, even if the bank counter closes at 4 p.m., if they have not taken a break at noon and have been doing business, as long as they work enough for 8 hours, it is also in line with the regulations.
So, why put the blame entirely on that female employee?
Above all, let's understand that one word should not be the cause of such serious consequences. Both employees and customers should be properly communicated and handled.
Of course, the attitude of female employees is indeed worthy of criticism, but is it too much for this customer to pay for performance and the forced ouster of the president?
In the face of such an event, we should think, do we only see the surface?
Did you only listen to the voice of one side?
Who do you support for this event?
Please share your views in the comment area!