It is said that the official APP customer service is a "scam nemesis"
It will make all kinds of fake customer service nowhere to hide
The lies they tell will be broken one by one by the official customer service
It can be "official customer service"
Let the two little brothers take on a loan of more than 500,000 yuan
What exactly is this operation?!
Is it the official customer service's fault?!
The official conclusion of the letter is going to be broken?
It's far from that simple
1. The dual trust of the official platform
Xiaoyang received a call
Jingdong staff called
Say that information leaked during Xiaoyang University
Malicious use by others leads to bad records
Non-processing will affect credit reporting
Xiaoyang is being dizzy by work
I don't want to think about it, I just want to solve the matter quickly
In order to cooperate with the operation
The agent asks to join the video conference
Turn on screen sharing
After that, Xiaoyang landed on the Jingdong APP
If Xiao Yang was still a little hesitant before
The moment you log in to the official platform
Any doubts vanished
Jingdong "PLUS exclusive customer service" sent a message
Official platform + customer service certificate
The official identity seems to be beyond doubt
This was followed by a power of attorney and a red-headed document
Isn't that double trust
Official platform + authorization certificate
You can see that the information used as Jingdong's identity certificate appears on the right side of the screen, and at a glance that appears on the left, it is clear that the conversation of the machine customer service is where the voice of the customer service should appear. In effect, the crooks send messages to the victim via screen sharing to manipulate the victim's dialog. The victim actually "deceived" himself.
Xiao Yang didn't struggle anymore
Obediently follow the arrangement
During the period, apply for a loan from various loan software
More than 300,000 yuan was loaned to the other party's account
Second, WeChat also came to kick in
Xiao Lei's experience is similar
The same JD customer service call
The same requires the elimination of bad records
Share screen with the same video conference
The difference is
After Xiao Lei logged in to the official JD APP
Really found out that it became an anomaly mark
The scammer obtained the victim's SMS verification code through screen sharing, then logged in to the victim's JD.com account and changed his account nickname to "account abnormality". In other words: the "account anomaly" seen by the victim is just a nickname, not determined by the JD backstage.
After cooperating with multiple borrowings
Xiao Lei had a bad feeling
Ask customer service one after another
Customer service claims
"WeChat has been frozen due to untimely operation"
Xiao Lei opened it and took a look
WeChat is indeed frozen
Freezing the WeChat ID is not very difficult, click "Apply for freezing" in the WeChat login interface, and then enter the basic information such as name, ID card, bank card and mobile phone number. The scammers have taken advantage of your information and directly helped you operate.
This is undoubtedly another shot in the arm
Customer service requests to continue as requested
You can unfreeze WeChat
Xiao Lei no longer had any doubts
and continuously borrowed and transferred as required
Until finally he was deceived by more than 200,000
Police reminder
The crooks are also constantly researching
Current anti-fraud propaganda tactics
It was originally a key part of helping people identify scams
Become a means for scammers to reverse the operation
We often say:
"Have a question about a customer service call"
"You can go to the official APP for consultation"
The scammers work on the official interface
Zoom in on screen sharing
Let the victim succeed in "deceiving himself"
Be wary of screen sharing requests from strangers
Source: Wuhan Anti-Telecom Network Fraud Center