It's a story with a lot of joy in the middle and a lot of joy in the end.
Maybe after watching it, the audience will only say: it's just a story of a business dog eating a dog.
Whether it's dog eating dog, or man eating dog, please come up and listen to me slowly.
【Wedge】
The wrong version of the goods is one of the common fraud tricks of Xianyu to buy a computer, roughly that is, you spent A's money, placed an order to buy A, the picture and text on the commodity link It is A, but after the express arrived, it was opened and found that it was B, but the seller refused to admit that he hung a sheep's head to sell dog meat, and even you did not open the package in front of the monitoring at the express station or opened the package at home but did not have the whole HD video, this kind of seller will also frame you for unpacking his original goods, think of hand knife him.
I didn't expect that I would encounter something wrong again, but fortunately, I hit the geese every year, and this time I was not beaten by the geese.
【Story】
This matter is the story of June 22, reprinted from the WeChat public account and Zhihu, not in 2023, when it was decided to close for 22 years, and then take a break for half a year to see if it should be opened again. So after clearing the inventory, there was no stock in hand, and in the middle of June 22, relatives and children also happened to finish the college entrance examination, and I was ready to find a computer to send a second-hand computer to the child, so that you can learn how to use the computer before going to college, because children from elementary school to high school, there is little time to touch the computer (contact with the mobile phone is quite a lot), the basic Office office suite will not be used, but these universities can be used, it is much easier to learn early.
Then I thought about it and chose the Thinkpad X280 as the target computer, because the market price is about the same as the amount of money I have prepared, which is about 2,000 yuan; Another one has been on the market for more than 3 years, the time is relatively short, so the original color is also good, you can pick a machine that is not refurbished in the past, and the four-core eight-thread 8th generation low-voltage i5, the performance is enough for children to use up college.
The most important thing is that when it was open in the first half of 22, because in 22 years to the time when X280 was massively offline, Thinkpad X280 did a lot in the first half of the year, and it was familiar with it, and it was also stable to go back from a machine from idle fish, and generally would not overturn. Without it, it is only familiar.
(Regarding the ThinkPad X280, I have written an article on the ThinkPad X280, and the audience can refer to it to understand some configuration and design information of the ThinkPad X280.) WeChat public account, click the picture below to jump directly. ）
Although X280 is good, but Xiaohuangyu Tao X280 configuration is not easy: most of them are TN screens, most of the remaining IPS screens are touch screens, do not like it, in case of breaking to change the screen is too expensive, although it is a computer for relatives, but whether it is sent to relatives or sold to relatives, the computer must be permanent after-sales to not affect the relationship between relatives, so choose your own worry-free configuration.
Finally, I came across a ThinkPad X280 with a very suitable configuration, i5 8th generation + 8G memory + 256G Samsung PM961 solid state + 1080IPS screen. Look at the description that a screw is not screwed, and the battery takes a short time.
As for the screen, I sent a message to my boss to confirm that this screen is a normal IPS screen without touch function.
So I placed an order, 2050 yuan free shipping, the price of zero purchase is naturally more expensive than large-scale recycling, but in June, this configuration of X280 in idle fish sold 2050 yuan of price is not expensive is not cheap, after all, idle fish has no warranty, after signing for the account of two clearance is of course cheaper than Taobao, I remember that at that time Taobao this configuration of the computer retail price was generally 2250 to 2300 + warranty one year.
Just buy a computer, I don't want to spend more time negotiating prices or chatting directly to place an order, and then say hello to what I care about and say goodbye to the line, without telling the boss that I am a peer.
I think the text description of the link is very detailed, Master Lu is also hanging, and private message communication is also in place, can there be any problems?
On June 17th, the APP prompted me that SF Express from Chongqing was about to arrive.
Then I went to the courier station to pick up the delivery.
The courier asked me, is it a computer, do I need to open it to take a look?
I said take a look, soon, confirm the configuration and sign for it.
As soon as I turned on the machine, I was confused, and when I turned on the power, I saw that it was not an IPS screen, it was a TN screen, gray, and I changed an angle, and I also saw that the viewing angle of the screen was very small.
I was a little confused, thinking that the boss had two X280 computers and sent it by mistake.
This was taken by Master Lu after the express station was turned on
Viewers who may not know much about the ThinkPad X280 are not quite clear about what happened, why do I say not a computer?
When I say that the goods are not the right version, I compare the screen + hard disk of two Lu masters, and then come to the conclusion.
In the link I ordered, the screen is Lenovo LEN40E6, this model of the screen has two specifications, one is a standard IPS screen, without touch function; The other is an IPS screen with touch function. I don't want touchscreen IPS, so when I placed an order, I confirmed with my boss that there is no IPS screen with touch function.
But the computer sent, Master Lu display is Lenovo LEN40E9, this model of the screen has only one specification, TN screen.
So X280 actually has 3 specifications of screen: one, LEN40E9, tn screen; Second, LEN40E6, standard ips screen without touch function; Third, LEN40E6, IPS screen with touch function. The scammer in the back will confuse the public and trick the idle fish customer into saying that there are only two screens. The IPS screen without touch function that I said when I placed my order and the TN screen computer sent to me by the actual seller, and it costs more than 250 to replace it with an IPS screen by myself.
As for the hard disk, Master Lu in the commodity link shows that the hard disk is Samsung XXXXXX so long list, maybe everyone does not know about OEM hard disk, I explain, this long string of alphanumeric Samsung solid-state, is the famous Samsung OEM disk - pm961. This disk is a PCIE channel, an M.2 hard disk of the NVME protocol, but the computer he sent is an M.2 hard disk of SanDisk's SATA protocol, and the maximum read and write speed of this disk is less than 1/3 of the PCIE disk, and the price is also different from PM961.
In addition, this hard disk has been booted more than 140 times, and the use time is 0 hours, but I forgot to take the detailed data of Master Lu's hard disk at that time, and there was no picture.
The hard disk of the computer issued by this boss is not only very powerful, but also on the zero disk, and he clears the usage data to disguise the unused hard disk. When I see the zero disk, my heart is cold, this computer is definitely not only the hard disk and screen so much problem, the seller in the description of the product said that the screw has not been screwed must be a lie, since the seller will clear zero, then this computer motherboard is only afraid of repair, so the broken jar broke, simply the hard disk also changed to a cheap zero disk to make more money for the seller.
Then I was thundered by the boss's reply.
The boss replied to me: the capacity is the same.
I was confused for a while before realizing that the boss meant: as long as the hard disks are 256G, then the A computer I ordered and the B computer I actually received, these two computers are one computer.
It turns out that as long as Zhang Mazi and Ma Bond have two eyes, then they are one person.
Is this picture of you
It's me
Is it
Yes, I was very thin at the time
It's not you
You say he's not me
No
I said he wasn't me either, which meant that TM wasn't me at all
No way, this kind of person can only return, thanks to the package I opened at the express station, if I sign for it and take it home and open it again, I should be scolded by the boss on the Internet: this batch, drop my goods, and think of hand knives!
For the return caused by the seller in the transaction, the seller will bear the round-trip shipping fee by default, unless otherwise agreed. So I saw the scammer come up and directly slander me for nitpicking, and decided to play with the scammer to the end to see who ended up uncomfortable.
Because I did not sign for the courier, but a priori, so I refused directly, SF's courier packed all the seller's things into the express box and sealed it, and then I submitted the refund application and went home.
Of course, things won't be solved so easily.
After Xianyu refuses to submit a refund application, the seller needs to click to agree or reject, if rejected, you can reapply, but if the seller does not agree and do not refuse, it will waste your time for a few days before you will automatically agree. You can apply for a refund only after the seller agrees to submit a refund application, of course, it is only the application, and the decision whether to agree to the refund is still in the hands of the seller.
It was June 20.
The seller continues to drag and the system automatically agrees to the request for a refund.
Of course, there will be no result in the next step, the seller is to drag it until I have no choice but to give up the refund, and then the money and goods are obtained; Or I lost money to him and he gave me a refund.
So I thought that this time it was inevitable that Commissioner Xianyu would intervene in mediation or the Xiaoyu Court.
On June 22, the express returned to Chongqing, and the reason why the express returned to Chongqing 5 days after the first rejection was because SF contacted the seller after the rejection, and the seller wanted to cross the red water to fish in troubled waters and let SF deliver again. If I didn't pay attention to the second delivery, I didn't refuse the courier's request to help sign for it first and then pick it up when I was free, then the courier was signed, and I could no longer refuse to accept it, but I could only re-order the express delivery to him by mail.
But I was not fooled, the chicken thief found that something was wrong, and again refused to accept it on the phone, so SF refused to accept the express and returned to Chongqing.
On June 26, the seller rejected my refund application in the middle of the night one and a half days before the automatic consent, the negotiation failed, and the customer service (called "adjustment specialist" by Xianyu) intervened.
Here it is said that if there is a dispute in the sale of idle fish, it will not be directly to the idle fish small court, and first the idle fish commissioner mediates, and then the mediation is unsuccessful, and then the idle fish small court.
In my personal experience, you must speak politely at the mediation stage of the idle fish commissioner, display evidence to protect your legitimate rights and interests, do not expect to go to the idle fish small court to protect their rights, it is entirely possible that the small judge will see who scolds the murderer and feel that who is reasonable and arbitrarily judged, you have a legitimate reason but go to the idle fish small court, but the victory or defeat is unpredictable. The effectiveness and accuracy of the current Xiaoyu Small Court mechanism is still worrying, especially for honest people who are not good at words and are not familiar with the mobile app process, it is easy to lose the Xianyu Small Court because they were reasonable. It is hoped that the small court will be more effective in the future.
Let's get back to business, and then tell the story.
After June 27th, the two sides began to submit evidence and testimony, at this time the seller began to swear, basically he did not speak once without swearing, except for scolding is to repeatedly send the same screenshot, in the screenshot I said that the computer required is good, and the computer he sent is indeed good, so I am a poor ghost, maliciously caused losses to him.
When I was preparing the material for this article, I found that Xianyu's customer service intervened in the mediation mechanism, and only 20 records of the statements of both parties were kept, and each new one was added, and the first one would disappear. So now the screenshot only has a record of the penultimate 20 statements. That "Chen Yu 001" is me, and "Simple Happy Slow Shake" is the seller.
This seller is also disgusting enough, defrauding others, and pretending not to cause trouble to the platform customer service
In the picture above, the seller is still lying, I never want a touch screen computer, but the seller lied to customer service that I originally bought an ordinary screen (he means TN screen), but I want a high-end screen (that is, the touch screen he said), this seller deliberately misleads customer service, wants to make customer service think that this computer has only two screens, but it is actually three screen specifications. The link I bought and the computer I said I wanted were standard IPS screens that he pretended didn't exist.
On June 29, I realized a problem: although I think that the Master Lu diagram hanging on the product link is completely different from the Master Lu diagram that actually received the goods, this scam is very clear and clear to me, but the specialist in charge of idle fish may have a very low understanding of computers, so I don't understand what is different, mistakenly think that the seller buyer is messing around, and may even think that I am bullying the seller. So I recorded and uploaded a video, uploaded it to Youku, and then uploaded the video address to the mediation communication column of Xianyu, and asked the commissioner to take the time to enter the URL to jump and take a look.
I logged in to Youku today to watch it, the video is gone, my upload record is also empty, maybe the title of the video I uploaded at that time is not very suitable, it was mistakenly deleted by the system, I turned back if I found the original video in which corner of the hard disk, I will upload it to Zhihu this article. After the release of WeChat, you can no longer modify and add videos, so you can't update it in the same article.
On June 29, when it was almost 5 p.m. after uploading the video, I received a message that the mediation was over.
I finally relaxed, and after the seller disgusted me for half a month, I finally got my money back.
Thanks to Xianyu, if there is no such a third-party trading platform as Xianyu, leave the money in the third party, confirm the receipt of the goods will be paid to the seller, this time planted.
After receiving the news, I originally wanted to mock the seller with a sentence of "self-inflicted humiliation", but unfortunately the seller blocked me at the speed of light before the word was typed, and this sentence was not sent. Maybe he's stuck on the software all the time, waiting to see the results.
This is a story that I met when Xianyu bought a second-hand laptop, and the seller sent an incorrect version of the computer, a story of my active rights protection, hoping to have a lightning protection effect for the audience who need to buy second-hand laptops in Xianyu.
This won't be the seller's first shipment of an incorrect version of the computer, nor will it be his last fraud. The computer actually shipped by the seller is the i5-8 generation, 8 + 256Gsata protocol zero disk + TN screen ThinkPad X280, this kind of garbage that belongs to us directly do not recycle in recycling, in June 22, hanging 1700 yuan in the idle fish market needs to wait for a long time for a person who does not understand computers to buy it. As long as you hang the configuration diagram and price of a medium-equipped computer, it is possible to fish in troubled waters to sell this low-end garbage, and the profit has increased by more than 300 yuan out of thin air, which is very attractive for small businesses that do not care about fame, and also has a motivation to take risks. It's just that this seller in Chongqing was not very lucky, and this time he hit a nail and the opening failed.
I think there will be more consumers who are deceived by the routine of seemingly being the same computer but actually sending low-end computers, and even some consumers do not know that they have been deceived. If you don't have a sense of the screen and hard disk, you may not be as decisive as I did in the SF store, and you may find that something is wrong after confirming the receipt and payment, and then you will be tired.
【Conclusion】
This story, for consumers to buy second-hand laptops in Xianyu, is:
First, the whole process should not be separated from idle fish communication and trading, be sure to communicate and place orders in idle fish software.
Second, before purchasing, be sure to go to the computer with the seller to master Lu configuration diagram, and send it in the idle fish software, do not add WeChat to send it to you.
Third, the express delivery is only sent to SF, and the machine is inspected in person and then signed for the express, refusing SF's inquiry to put the express to the express cabinet.
Many couriers will not be like SF, will insist on each delivery to contact by phone to ask where to deliver whether it can be signed first and then free to pick up, but without any contact, sign for the receipt and then let you where to pick up. This kind of express delivery that first signs for (or even signs without authorization) and then picks up the goods is extremely inconvenient for buyers to protect their reasonable rights and interests. Just because of such a critical node as the receipt, the balance of victory and defeat may tip to the scammers. Even if SF puts it in the express cabinet and then picks it up, unless you record the whole process in high definition, it is difficult to prove that you do not have the false frame of dropping the seller's computer.
Fourth, politely state your evidence and logic, even if you are angry when you are insulted, don't lose your rules and mess up.
Speak well and do not insult others in the mediation bar in front of the mediator. Verbal abuse cannot justify you, it can only expose your cowardice and lack of confidence. The seller in Chongqing included a personal attack on me in almost every sentence after Xianyu customer service intervened, but I never used the same language to insult him.
Politeness and legitimate rights and interests are not in conflict, although anyone will be angry when they are framed by unwarranted abuse, I see that scammers do not have any attitude to solve problems when fraud is exposed, but preemptively slander me for "nitpicking" I am also angry, but do not be provoked by the tricks of the mean, and waste energy on fearless insults instead of justifying their reasons. You and scammers get caught up in endless verbal abuse, and you're likely to lose.
Fifth, in the idle fish customer service to see the text and pictures can not understand the whole thing of the video, please record the screen to the end (including the picture and the sound of your statement) slowly state the origin of the matter and your logic, video and language is a more powerful expression tool than pictures and text.
I entangled with the scammer seller from the 27th to noon on the 29th, and the Xianyu customer service still couldn't figure out what happened, but after I uploaded the video I recorded 3 times, the victory finally belonged to the person who belonged to it. After Xianyu entered the stage of customer service intervention and mediation, the words and pictures that both parties can state each time they speak are very limited, limited by this mechanism, pictures and words are difficult to have enough room to play to coherently state the origin and logic of things, so video is a more powerful form that can visually show the meanness of scammers.
Sixth, avoid the kind of sellers who say on the idle fish that "they are very busy, I don't have time to chat more, and the transaction is happy and free shipping in three sentences".
This kind of deliberately indicates that their business scale is very large, some of them are really busy, but they are really not suitable for individual consumers to buy, and it is more suitable for professional sellers like us to contact wholesale transfers. There are also some small businesses who draw tigers according to cats, feel that this is very stylish, disguise themselves as very powerful, and at the same time can use the opportunity of limited communication to better pit buyers, after all, many things are not explained, and buyers are naturally difficult to protect their rights.
Moreover, whether the seller is busy or not is the seller's business, the customer asks for relevant information, as long as it is not haggling indiscriminately, it should be seriously replied (such as the computer with a market price of 2000, idle fish someone came to ask me 1000 out of this kind I will not reply, reply does not mean anything), how can you put up a music business is very busy, so to fool the customer to place an order when they are half-aware, so idle fish dare to do this, put on Taobao must not be refunded by the customer doubtful life.
Buy a second-hand laptop in Xianyu, must communicate in place, the seller said that there is very little information related to the computer, it is difficult to protect rights, some sellers' commodity links only hang a few computer diagrams but there is no Lu master configuration diagram, even before the shipment does not send you Lu master configuration diagram seller, you receive the goods after finding that the goods are not the right version is difficult to protect rights. Be sure to know clearly what the specific situation of the computer you are buying, and do not bet on the seller's character to open the blind box.
In my story, the seller's product link has Master Lu configuration diagram, and I also took Master Lu configuration diagram and communicated with the seller as soon as I received the goods, so I can protect my rights by recording the screen statement, if you don't have these materials, how can you protect your rights?
Seventh, if there is a problem, you can't confirm the receipt, and the money will run into people's pockets after confirming the receipt, and it will be difficult for idle fish to help you.
Eighth, for buyers like me, who successfully refunded all the money for rights protection, they can't comment on the seller's homepage or not give praise, so this matter will not be reflected in the seller's homepage, then you look at the B station those "Xiaobai how to buy second-hand laptops in idle fish" kind of video, teach you to look at the seller's reputation and the evaluation of the homepage is useless.
Idle fish above, only the buyer paid and found that he was deceived can give the seller a bad review, if the buyer has never found that he has been deceived, naturally will not have a bad review, if the buyer is strong, successfully defend rights and return the money, and because the transaction is not completed, so can not evaluate the seller. The mechanism of idle fish is somewhat irrational, but it is currently like this.
A seller with 300 good reviews, it is entirely possible that he has hoodwinked many buyers, but the buyer has not found himself deceived, and the object of the seller's fraud failure is to encounter a hard role, successfully defend his rights and return the full amount, can not give him a bad review, can not expose the seller's fraud habits.
This time I talked about this, I hope that everyone in the idle fish order to buy second-hand laptops more ask, think more, do not be deceived, you are a decent consumer, is the seller's guest, do not buy second-hand laptops are embarrassed to ask the seller more information, do not feel that refreshing order to open a blind box can win the seller's favor, the seller will not cheat you, bet on other people's character is good, such a bet is always a gamble loss, most of the time are honest people.
The next story also happened in Idle Fish, but this time, my luck was not so good.