The thing is like this, this morning I received 10086 traffic with an over-standard text message, I was still sleeping, connected to the bedroom WiFi at home, and the mobile phone did not turn on the data Internet function. How exactly is this call fee deducted?
Hurry up and log in to the China Mobile app, sure enough, the traffic exceeds the standard! My mobile phone card is numbered, and I usually only receive text messages and do not make calls. Because the mobile plan is too expensive, I also specially set up an unlimited data card for telecom to access the Internet. Broadband at home is also telecommunications.
This is the traffic received in the morning of April, the traffic received with super SMS, wake up immediately call 10086 customer service, customer service repeatedly emphasized that the message was sent wrong, there was no charge. I chose to believe that until today after receiving the deduction SMS, I checked the April bill, and sure enough, the bill was deducted! It turns out that mobile companies are all scammers!
Deducted more than two months in a row, quickly called 10086 to solve, and they are shirking the mobile phone problem, 19 minutes of telephone communication, the result is that the May bill will be paid back to me next month, and I can only report it at present. Although there were not many deductions in April and May, I thought that my traffic exceeded the standard in March and did not send SMS reminders, so I was deducted 40 yuan for the phone bill! So far, I haven't paid me all my phone bill! In the past six months, I have been mistakenly deducted too much, and I am angry when I think of it!
I have turned off the Internet function, all the CRBT canceled, if the next month is still charged indiscriminately, immediately complain and report! Number porting!
Friends, have you been charged indiscriminately by mobile? Be sure to complain to customer service immediately, I hope the relevant departments can rectify it, and don't charge blindly anymore! I also hope that the money I was overcharged can be returned [tears]