How do you deal with villains in business? First, five is not principled, let it toss two, stop loss in time, reduce damage three, skillfully maneuver, directly hit the key point four, conclusion

The business field is like a battlefield, there are decent gentlemen, and there are also shameless villains.

As the saying goes, soldiers will block, water will come to cover, since the forest is big and there are birds, then we might as well start first, and then we must see the tricks to prevent falling into the trap carefully designed by the villain.

<h1 class="pgc-h-arrow-right" data-track="7" > one or five unprincipled, let it be tossed</h1>

As the old saying goes: near is not inferior, far away is resentful.

When people get closer and ignore the sense of boundaries, it is easy to lose their measure and make each other uncomfortable; when they are far away, they will resent each other and give rise to many gaps for no reason.

Therefore, greet the villain more and talk less; do not have deep friendships, but do not make non-stop friends; do not take the initiative to communicate, but do not refuse to communicate; do not take advantage of him, and at the same time give him benefits within your ability. Don't get into the circle of villains, and don't let villains go deep into their own territory and get close to their hearts.

In the past, Hanshan asked me: How should the world slander me, deceive me, insult me, laugh at me, despise me, despise me, hate me, and deceive me?

Pick up the clouds: Just put up with him, let him, let him, avoid him, be patient with him, respect him, ignore him, stay a few more years and see him.

Gentlemen are frank, and villains are long-related. The correct way to treat villains is not to help, not to obstruct, not to dissuade, not to participate, not to discuss, to let them toss and turn, and to let them fend for themselves.

<h1 class="pgc-h-arrow-right" data-track="62" > second, stop loss in time to reduce damage</h1>

What would you do if you were a Taobao seller and met a buyer who had requested a refund without a reason and didn't want to return it?

Most people's approach may be: reason with him, apply for the intervention of the little two after the escalation of the situation, although it may not necessarily win in the end, but the momentum must not lose!

This kind of treatment seems very cool, but have you ever thought that if this villain leaves you a bad review, you have no way to take him. If he still feels that he does not understand the hatred, mobilizes the fox friends around him, maliciously places orders again and again, and then writes a small essay to denigrate your products, your stores, and your services, can your business still be done normally?

Instead of making such an unmanageable situation, it is better to take precautions, prevent problems before they occur, suffer a little money loss and mental pain in the early stage, and try to reduce the probability of bad situations in the later stages.

Therefore, the best way to deal with this black swan event is to refund the money quickly and apologize to the buyer at the same time.

Grievances? grievance. Obviously he is playing a rogue, obviously he wants to be a white prostitute, why should I give him a refund? Still want to apologize to him?

The reason is very simple, the business field will inevitably encounter villains and rotten people, you can not try to educate him, influence him, change him, you can only stop the loss in time, reduce your loss to the minimum. The more such a person is, the more we must leave him with enough dignity. Provoke him to do a series of bad things that will do you no harm.

As long as the quality of your products is excellent, I believe that the refund rate will not be too high. Take the occasional refund as an inevitable doom, laugh it off, and focus on new product research and development, channel expansion, and performance improvement, and you will get more than you lose.

There is a way to make money, and there must be a way. No matter what you do, you must focus on the overall situation, if you encounter rotten people and rotten things, you always get out of anger, you have to fight with each other to break the net, over time, your energy will be exhausted, there is no energy to do really valuable things.

Remember a sentence: always compete with your peers, not with fools.

<h1 class="pgc-h-arrow-right" data-track="63" > three, clever maneuvering, straight to the point</h1>

The world is bustling, all for profit; the world is bustling, all are for profit. "There is no eternal friend, only eternal interests", the business field is also a vanity fair, "profit" word is the head, remember to be calm and calm and calm, can not be overwhelmed by the momentary profit, and can not be exploited by people with hearts.

Anyone who is treacherous and cunning must be fierce, superficially a set of back sets, once he feels that he can't get the benefits he wants from you, he will immediately turn his face and not recognize people, and even stab you openly and secretly.

If you are unfortunate enough to cooperate with such people, don't be tough, but fight in a roundabout way to save the country.

First, all legal contracts must be repeatedly scrutinized to ensure that nothing goes wrong;

Second, all business links should be analyzed in detail, and no clues should be spared;

Third, tell your henchmen to take a good breath and not let the disaster rise against the wall;

Fourth, he usually has a good relationship with his cronies and waits for opportunities to inquire into his internal information;

Fifth, once the timing is right, we should strike decisively.

<h1 class="pgc-h-arrow-right" data-track="64" >4</h1>

There is a classic bridge section in the movie "Guess the Train", where the male protagonist drills into the toilet and drills out into an ocean.

In life, everyone will inevitably encounter some rotten people and rotten things, and these rotten people and rotten things are as dirty and smelly as the toilet.

If you can't drill through, it's hell; if you drill through, it's heaven.