On the evening of August 2, Xinhua News Agency reported that the reporter "undercover" Nai Xue's tea found that many of its branches had problems such as cockroach crawling, rotten fruit, unwashed rags, and untrue labels.
As soon as the report came out, it exploded on Weibo's hot search, and the number of reads reached 390 million times.
On the morning of August 3, Nai Xue's tea issued an apology statement on the official Weibo, saying that it had carried out a thorough overnight investigation and rectification of the stores involved. At present, the two stores involved will be suspended, and the Market Supervision Administration will be invited to inspect the door, and the inspection results will be announced at the first time.
On August 3, The share price of Naixue's tea fell to 9.720, and since its listing, Naixue's stock price has fallen to 50%. This proves that at least in the eyes of the shareholders, it is obviously impossible for Nesher to think about things by relying on an official statement.
Daily hygiene is very casual Inspection is taken seriously as soon as it comes
Xinhua News Agency reporters applied to enter the "Naixue's Tea" Beijing Xidan Joy City Store and became a trainee tea drinker.
Cockroaches "don't care" and are handled less than standardized.
On the day of taking up his job, the reporter saw a cockroach the size of a fingernail, crawling from the bottom of the bread display cabinet to the bread making room. The reporter immediately reported to the clerk on duty in the same group, but got a reply that "it's okay, don't worry about it".
"Cockroaches in the water bar and bakery" seems "normal" to many clerks. On the second day of employment, some clerks told reporters that although the requirements in the store were very high, they "couldn't take care of so much when they were busy."
Rotten fruit continues to be used, and the product label is changed at will.
At the "Naixue's Tea" Chang'an Shopping Mall store, some blackened mangoes were placed on the table in the back kitchen, and employees were reminded to remove the "black" part and continue to use it, "Don't waste it, just dispose of it a little."
The reporter saw that some debris such as label paper accidentally fell into the mango puree, and the mango puree continued to be used after the debris was picked out.
A series of "Soft European Bag Magic Wands" should be sold out within 4 hours as required. However, some employees will change the time label of unsold products in time to resell.
Gloves are not worn and rags are not washed.
The reporter saw at work that employees used the same gloves to handle different foods at the same time, and almost never changed them. During the peak period of passenger flow, the store manager and other staff will go directly to the back kitchen to operate, and many times do not wear gloves to directly handle the ingredients.
The Food Safety Law of the People's Republic of China stipulates: "Tableware, drinking utensils and containers containing food for direct consumption shall be washed and disinfected before use, and cooking utensils and utensils shall be washed and kept clean after use." ”
During the period when the reporter was arranged to "wipe the dishes", he repeatedly asked the clerk whether he needed to clean the rags with a rag to wipe dozens of plates, and got a reply of "no use at all".
Secretly visiting the scene, the reporter saw that many employees directly stepped on the desktop of cleaning ingredients, took ingredients from higher cabinets, and did not do any cleaning treatment.
However, every time the superior comes to inspect, the clerks will temporarily sort out the ground hygiene, systematically clean the back kitchen that is more complicated on weekdays, and urgently clean various machines.
"Nesher's Tea" is not an isolated case. The Beijing Municipal Bureau of Market Supervision previously found in a surprise inspection that some tea shops used expired, not fresh or "three no" materials and other problems, and ordered them to rectify.
The incident has been fermented and triggered a fierce discussion among netizens, some netizens said that they looked at it thoroughly and vomited: it was too terrible, and they did not dare to drink it again.
There are also netizens who are indignant, such an expensive milk tea, actually like this, too bad words.
The store involved was suspended for business, and it was thoroughly investigated and rectified overnight
In response to the above food safety problems, in the early morning of August 3, NaiXue's tea emergency release said that the company's management attaches great importance to it and set up a special working group at the first time to thoroughly investigate and rectify the stores involved overnight.
NaiXue's tea said that the two stores involved will be suspended today, and at the same time, the market supervision and administration bureau will be invited to inspect the door and announce the inspection results to everyone at the first time.
But for this apology, netizens do not seem to buy it. Some netizens said that "set the standard + no supervision = no standard". "No one questions your standards, they question your management and the enforcement of them."
Netizens believe that this is to clear up the relationship throughout the process.
Some netizens also said that this is a new template for catering accidents, are you moved? I didn't dare to move. He also made his own interpretation of the apology statement.
Internet red milk tea frequent accidents, not an isolated case
Looking back at the news in recent years, it can actually be found that the accident in the milk tea shop is not an isolated case. Many brands of milk tea shops have had quality problems in surprise inspections, such as unclear food labels, food in refrigerators not covered, poor hygiene in the operation area, and mixed goods and food.
1 point: Eat bugs in milk tea
Mr. Fuzhou Chen ate a one-centimeter-long black bug in the milk tea purchased at the East Hundred Yuan Hongcheng 1 o'clock store and vomited on the spot. There are not a few cases of eating foreign objects at 1 o'clock, a consumer in Shanghai drank a cockroach from 1 o'clock; Miss Huang of Changsha drank glass slag in a 1 o'clock Assam black tea.
Michelle Ice City: Use expired ingredients
An investigation by China Quality News Network found that some stores under the umbrella of Michelle Ice City, such as Zhengzhou Yong'an Street Store, Jinan Daguanyuan Store, and Wuhan Mahu Commercial Street, had tampered with the labels of Kaifeng ingredients to extend the validity period of food use; the illegal use of overnight ice cream milk milk, tea soup, milk tea and other ingredients, lemon skin is not cleaned and other health and food safety hazards.
Tea Hundred Road: The label of raw materials expires
Changsha Kaifu District Market Supervision Bureau raided the Chabaidao store. According to public reports, law enforcement officers and citizens involved in the inspection came to the Chabaidao store on the 4th floor of the Century Jinyuan Shopping Center mall, and when inspecting the materials in the freezer, the law enforcement officers found that the labels of raw materials named "cake" and "raw condensed milk" were expired.
Coco can: mildew fruit appears
When the Market Supervision and Administration Bureau of Qingjiangpu District of Huai'an, Jiangsu Province, conducted a surprise inspection of some catering units, it was found that the milk tea shop CoCo Duke Huai'an Xinya store had moldy fruits. At the CoCo Duke Milk Tea Shop in Central International New Asia Plaza, law enforcement officers found a severely moldy lemon and a rotten grapefruit in the raw material warehouse. (Moldy fruit is found in the ingredient store, not in the cooking table).
Hi Tea: Flies are found in takeaways
Ms. Wang of Suzhou, Jiangsu Province, together with her colleagues, used the WeChat Mini Program to order 5 cups of "succulent grapes" and 1 cup of "full cup of red grapefruit" at Suzhou Xicha Yuanrong Store. At more than 2 p.m., the tea was delivered to the unit, and Ms. Wang, who was more than 7 months pregnant, said that she had just taken two sips and found a green-headed fly in the drink. Subsequently, the local regulatory authorities went to the store to inspect, found that there were many flying insects in the store hall and on the operation platform, and issued a notice of closure and rectification of the store.
……
And so on.
After reading this, do you dare to drink milk tea?
This article is synthesized from Xinhua News Agency, @Naixue's tea Nayuki, Xinmin Evening News, and Shangguan News.
Source: Shanghai News Broadcasting