In May last year, Xiao Li bought more than 100,000 pieces of furniture at the New Era Fashion Furniture Museum on Gudun Road in Hangzhou. In June, while changing the sheets, he found that he could no longer sleep in bed.
01
Bugs are crawling
Piece by piece
Xiao Li: "So small, really small." (Isn't this dust?) It wasn't dust, I'm pretty sure, (how could I have found out at the time, because this one wasn't very... I was a person who was very sensitive to bugs, I was very afraid of bugs, and then on the couch, because my aunt was cleaning, when I opened it, I lifted it with her, and I found that because of this kind of problem in my own home, I would pay more attention to this. On the bed, because the aunt cleaned, when changing the sheets, opened the white cushion, it was obvious, there was climbing, piece by piece. ”
02
The full set of furniture cost more than 140,000 yuan
Last year, Xiao Li bought a full set of furniture in the "Meipingmi Home Life Hall" in the new era, spending more than 140,000 yuan, including beds and sofas, adding up to more than 50,000. Now the sofas and bed frames have been pulled back to the mall.
03
The planks of the mattress show signs of mold
Xiao Li said that she initially thought it was a mattress problem, but after the merchant checked, she said that the problem was on the bed frame. Xiao Li also called for people to kill insects, saying that it was caused by moldy primary wood.
Hangzhou Yuegang Environmental Engineering Co., Ltd. Master Yan: "We saw the wooden board, slightly moldy, and there are also moldy marks on the mattress, and then I gave me the enlarged picture, looking for experts everywhere, we looked at it, and then asked about the habits of the bugs, this bug is because of the mold breeding, it is survived by moldy fungi." ”
Hangzhou Meipingmi Home Life Hall Zhu Store Manager: "The key question is this, is this bug really produced from the wooden board, or it may be generated in other corners, can climb to the wooden board, this problem is very critical." ”
Master Yan: "No one can guarantee this question, because other places are wet, and there is not only one place." ”
04
Store Manager: Affected by the environment
The couch and bed frame are stored on the fifth floor of the mall, and there are some small black spots on the couch, which are said to be bugs and have died. On the wooden bed frame, bugs are no longer visible. Xiao Li said that at that time, the three parties brought the bugs to the Hangzhou Municipal Center for Disease Control and Prevention, and under the microscope, the bugs were brown. After Master Yan's consultation, this is called a salary beetle.
Xiao Li: "We went to check, other furniture is not damp and moldy, this situation, is this the case?" ”
Master Yan: "Yes, the other furniture, we saw it at the time, there was no damp mold, but the wooden board under the mattress did show signs of mold, and there were bugs crawling outside, which I saw." ”
Hangzhou Meipingmi Home Life Hall Zhu Store Manager: "All on the fifth floor, has been in a state of storage, there is no sign of insects happening, this thing we can, or we can think that it is because of the environmental impact, bugs climbed on the board, or climbed to the sofa, producing signs of this bug surviving on it." ”
Xiao Li said that the furniture was delivered in August last year and began to be used in December. The home is newly renovated, and the environment should not be moldy. As for these furniture before pulling back to the mall, "Meiping Rice" was sent back to the manufacturer, whether it was dealt with or not, the two sides had some disputes. This batch of furniture is royal Aifei brand, Zhu store manager said, this manufacturer is ready to withdraw, may have to open a separate store. There were only samples of sofas in the shop, and no bugs were found after inspection.
Xiao Li: "Originally, I wanted to change the mattress and replace the furniture at the beginning, but in the end I asked to replace the furniture, and they refused to replace it for me." ”
Hangzhou Meipingmi Home Life Museum Zhu Store Manager: "If it weren't for our responsibility, we wouldn't have come to take on this matter." ”
Hangzhou Yuegang Environmental Engineering Co., Ltd. Master Yan: "(Can you issue a relevant appraisal report?) This report can't come out, this whole Hangzhou they identified, they also asked, like the epidemic prevention station does not produce a report, how do you let us out. ”
After consultation, Zhu agreed to replace the bed frame free of charge from the perspective of customer care, and as for the sofa, it can only be disinfected and cleaned. Xiao Li still wanted to change the sofa together, and Zhu said that he would communicate with the leader and give a reply.
Source: 1818 GoldenEye Editor: Little Brute Waist