Jimu news reporter Xiao Mingyuan Li Xiancheng
Per capita 1600 yuan with the group tour, the itinerary a total of 8 days and 7 nights, this summer Ms. Zhang originally wanted to take her family to enjoy the magnificent scenery of the northwest, did not expect that because there was not much shopping on the way, she and fellow tourists suffered verbal insults from the tour guide. On the 14th, the Jimu News reporter contacted the tour guide involved, and she said that she did not force tourists to shop. That night, Ms. Zhang said that the travel agency told her that the tour guide would be dealt with seriously.
Tourist Ms. Zhang's revelations on the Internet (image source Network)
On August 12, a video of a tour guide speaking to tourists on a bus was exposed, causing concern. The guide said to the tourists, "You are eating me and drinking mine." "You have to compare your heart to your heart, I don't know if your heart is iron or what it is."
On the 14th, Ms. Zhang, a tourist who released this video, introduced to the Jimu News reporter that one of the scenes in the above video occurred during her and her family's trip to Qinghai, and the tour guide said this passage because there were not many tourists in the group. Ms. Zhang said that tourists are spending money to travel, but because of shopping problems have been insulted by personality, she is very angry, so she chose to expose the video.
Ms. Zhang's group tour (Photo provided by the interviewee)
The contract provided by Ms. Zhang showed that she participated in the landing group after arriving in Xining, and her itinerary involved a number of attractions in the northwest region, from August 7 to 14, a total of 8 days and 7 nights. "On this trip, our family of 6 paid a deposit of 1200 yuan in the early stage, and then signed the contract and paid 8400 yuan, spending a total of 9600 yuan, equivalent to 1600 yuan per person." Ms. Zhang said that due to the poor experience of the tour, there were many shopping trips on the way, coupled with the verbal insults suffered by the tour guide, so the family returned to Guangzhou from Xining in advance on the 13th. Afterwards, she also reported the matter to the customer service staff of the travel agency.
In response to why she said the remarks in the video, the reporter also contacted the tour guide involved, but she did not respond, saying only that she did not force tourists to shop, and then hung up the phone. Ms. Zhang also admitted to the Jimu News reporter that during the trip, the tour guide did not mandatorily require tourists to shop.
The staff of the travel agency involved replied to Ms. Zhang (photo provided by the interviewee)
A staff member of the Qinghai Provincial Department of Culture and Tourism responded to the Jimu news reporter that he had recorded the situation reflected by the reporter, and then there would be a special person to reply to the tourists involved.
"My family and I have also signed up for group tours before, and the experience is very good. I don't reject normal shopping, but it's hard to accept verbal insults without buying anything. On the evening of the 14th, Ms. Zhang told the Jimu News reporter that the travel agency staff had contacted her, saying that the tour guide involved would be dealt with seriously, and she would continue to pay attention to the follow-up progress of the matter.
(Source: Jimu News)
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