Roewe ei5 used for three years, zebra machine software update less than three times, basically stopped, voice control is extremely garbage, Bluetooth key has not been used for a long time, and recently remote control is often a problem. Now I basically use only navigation and radio. The overall car experience is extremely poor.
This SAIC Roewe software basically has no after-sales service, so its after-sales service evaluation can not find words, basically no edge. Call Roewe After-sales Service today and want it to solve the problem.
For software problems, in fact, the server side for the user's problems are 🉐 clear and clear, but the business is doing nothing, let the problem be placed there, do not know that such a large-scale car company treats after-sales, do not understand, maybe the benefit is too good, too many users, you use or do not use, buy or do not buy, people are 🔥, there is no fear.
Spit on the software maintenance status shows that the air conditioning filter itself changed, the expired maintenance in the software can not be automatically eliminated, must be manually set by the 4s shop, and the 4s shop to change a filter element that is not worth 40 yuan to charge more than 150 yuan.
I repeatedly asked the after-sales service that there should be a response time limit and return visit for the user's response problem, and she promised to solve or reply within one or two working days, and she did not know what the action of this big store was, don't be too disappointed.
