At a time when regulators are increasingly tightening the promotion of brokers, bonuses have become a common choice for major platforms. Both novice and experienced traders see the bonus as a nice bonus, as you can start trading with this "free" amount of money. Sometimes, however, the bonus is a double-edged sword for traders and can also become a kitchen knife to harvest your money.
Recently, feedback from Zebra complaints: AximTrade platform arbitrarily deducts my profits and bans my account.
According to the user's description:
I deposited $1,000 on the AximTrade platform on July 1, participated in their bonus activity, and just caught a wave of quotes, and the account basically doubled.
Ben wanted to continue trading, but the next day suddenly received an email saying that I violated their bonus regulations, deducted all my profits, can only withdraw the principal, I opened the account, the profit has been deducted, the account is also banned state, this time I have been very afraid, the first time first submitted the principal withdrawal, has arrived at the account, and then asked the customer service what reason for the violation, customer service said it was not clear, need to send an email to inquire, I sent an email asking the platform to provide evidence of my violation, the platform reply is not disclosed to the customer.
I think that since you think that I am violating the law, directly deducting funds and banning accounts, there must be sufficient evidence, otherwise it is chaotic. It's all your personal verdict! What is the difference between such behavior and a black platform?
I appealed again to no avail, I want to plead with Zebra to complain, help me defend my rights, hope that the platform will restore my profits, if you insist on deducting my profits, I hope you can provide enough evidence to convince me. Otherwise, there is no basis for it, relying on your personal judgment alone, profit is a violation, losing money is normal, and I will defend my rights to the end!
Xiaobian will feedback the complaint to the platform at the first time, and has not yet received a reply!
Axitrader has not happened this situation once or twice, as long as the profit will veto this transaction, but also can not come up with the reason and evidence, it is difficult to believe that this kind of arbitrary deduction of profits, the operation of banning accounts can even see this happen in the big platform. However, the AximTrade platform began to play rogues without the support of big supervision, and the reputation declined all the way.
According to the Survey OfEx rankings, Axitrader ranks 337th in the world and has a safety score of 70, this trader is an established Australian broker, founded in Australia in 2007, claiming to be regulated by the British FCA and australian ASIC, and is a veteran company in the market.
It is worth mentioning that in an article published by Hexun Network in June 2019, it was also reported that Axi decided to migrate customers outside of Australia to St. Vincent and the Grenadines, so the accounts opened by Chinese investors are in St. Vincent, (the type of St. Vincent license is an ordinary financial company, and its business authority does not regulate foreign exchange, therefore, Chinese mainland customers are now opening accounts, funds are unregulated, and the risk can be imagined. ）
Among the Zebra complaints, the Axi platform has 21 complaints, with a variety of complaints. There are so many complaints that the exposure platform arbitrarily closes the account, does not give gold, malicious slippage, false quotations, complaints do not reply, etc., and the complainant needs to remain vigilant.
Due to market fluctuations and other reasons, it is normal for the platform to have individual customer complaints, but when a platform receives a large number of customer complaints exposure, investors need to be cautious.
In short, Axi in the Chinese mainland is naked state, there are still a large number of customer complaints, investors should pay attention to the risk, beware of victimization
Here we remind investors that more than ten years of veteran traders are still like this, not to mention the new platform, you must do a good job of review when entering the gold trading platform, qualifications, wind evaluation, license and specific funds under which regulatory license, each needs to be carefully reviewed.
Therefore, before investing, first check the qualifications of the platform