Text: Understand the original CheDi Cai Limei
On May 12, the China Consumer Association released the "May Day" consumer rights protection public opinion analysis report, according to its monitoring findings, this year's "May Day" promotional activities during the consumption of negative information mainly concentrated in traffic travel, product quality, online games, amusement projects four aspects. Among them, in terms of transportation and travel, a total of more than 300,000 pieces of related negative information were collected (300639 pieces).
Image source: China Consumer Association
According to the report, the traffic travel public opinion information mainly focuses on two dimensions: "One is the means of transportation, and the public opinion discussion mainly revolves around the tesla screen that automatically plays the horror audio late at night; the second is that the charging price of new energy vehicles in the high-speed service area is expensive, and netizens complain more concentrated."
Image source: China Consumer Association
According to previous reports, a Ms. Zheng from Chengdu, Sichuan Province, found some strange problems with her Tesla Model 3 on april 27 on the way to work, and the stereo in her car repeatedly appeared "the volume suddenly turned on to the maximum, and then suddenly became larger after being adjusted" several times. At 9 p.m. on the day of the incident, Ms. Zheng took her daughter back to the community, and when the vehicle was restarted, there was a sound of "I died so unjustly" from the stereo in the car, which frightened Ms. Zheng to quickly turn off the vehicle and take her daughter out of the car to leave.
Image source: Red Star News
In response to this situation, according to Tesla customer service, it may be that the on-board screen is malfunctioning, because the background detects that the screen has a large number of clicks in a short period of time. After searching, the audio came from a platform audiobook on the car, and an audio called "Evil Heart" was played on the night of the incident, and finally the 4S store replaced the car screen for free.
Image source: China Consumer Association
In addition, according to the report, the negative information cases about transportation also include "netizens complaining that new energy vehicles in the high-speed service area are expensive to charge". According to netizens (nicknamed "Oneline Technology"), "Don't use the charging pile in the high-speed service area anymore, it's really too expensive, and ordinary families like me really can't use it." 2 yuan a kilowatt hour electricity, if it is filled at 80 degrees, at least 160 yuan is needed, I drive a fuel truck to refuel more than 200, driving more than 400 kilometers is more than enough, there are still dozens of pieces of oil left. In this way, if the tram is driven at high speed, it is really not worth it, and I hope that these manufacturers will do more charging piles and reduce the charging cost."