During the epidemic, citizens' online orders surged. Every morning early in the morning, the "grabbing vegetables" on various e-commerce platforms has become a daily routine for many citizens to isolate at home. However, many consumers find that in order to fight for hand speed, many goods are too late to add into the shopping cart and then hurriedly place orders, and the result is only a limited number of goods, which is both a waste of transportation capacity and difficult to meet consumer demand. In order to improve the user's ordering experience, dingdong has recently added the function of additional goods - users can choose "additional goods" for orders that have not yet been sorted, that is, in the state of saturation of transportation capacity, inventory products can also be added, which greatly improves the purchase efficiency during the epidemic.
The person in charge of Dingdong grocery products told reporters that many users have encountered a problem when buying vegetables, that is, in the process from the shopping cart to the settlement page, the number of goods that can be ordered will decrease along with the inventory of goods, thus missing a lot of goods, and when these goods are replenished on the new, if the capacity is saturated, they cannot continue to buy.
"During the epidemic, the demand for additional products is more urgent than usual." Therefore, the product technical team put the development priority of this function in the front, and all colleagues who were in the home state worked overtime online, and completed the development and delivery of the new version in more than half a month.
In the past month or so, in response to the online grocery shopping scenarios of users during the epidemic, Dingdong Has updated about 7 versions of Food Shopping, and the update frequency is far more than usual. According to the person in charge of dingdong to buy vegetables related to technology, the entire shopping process before the Dingdong grocery shopping APP is designed and developed for the conventional grocery shopping scene, but during the epidemic period, a large amount of traffic influx, the purchase demand growth is too fast, buying vegetables is easy to become a scene of second rush to buy, the original shopping process is no longer suitable for the situation of the special period, so it is necessary to change the original way of placing orders to ensure the convenience and fairness of users' orders.
Dingdong Grocery Shopping switched to a "spike" model in mid-March, randomly passing orders at a reasonable percentage at a fixed time. Moreover, for the blocking points in the purchase process, such as providing users with some options and reminders when placing orders on weekdays, these options may interrupt the user's order process in the "spike" mode, so in the subsequent optimization, Dingdong buys vegetables have successively increased the functions of automatically selecting the delivery time, submitting orders and automatically deleting out-of-stock goods, while removing the pop-up window in the case of out-of-stock, making the user's order process more smooth and efficient.
In addition, Dingdong Grocery also optimizes the function of "out-of-stock advance purchase of goods". In future versions, the APP will automatically redirect users to different pages such as anti-epidemic packages and single group purchase models according to the operation of different sites.
"Everyone on the team is a user themselves, and in the process of buying vegetables in the morning, when we find that there is room for optimization, we will propose to organize the team to study, and at the same time collect feedback from users on various channels." During the special period, the user's perception of the product is stronger, and the demand is different from usual. The person in charge of Dingdong's food product said that during the epidemic period, the efficiency of solving problems should be very high, and the test of the technical team is very large, "There is still a lot of room for optimization of the product, but we will make every effort to solve everyone's problems." ”
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All 35 municipal hospitals in Shanghai have opened Internet hospitals
In order to ensure the needs of citizens for medical treatment and dispensing during the epidemic prevention and control period, 35 municipal hospitals in the city have opened Internet hospitals, and citizens can enjoy Internet medical convenience services such as appointment registration, online specialist consultation, online follow-up consultation, online prescription, online payment of medical insurance, and delivery of drugs to home through Internet hospitals.
According to the Pudong release
There are currently about 502 retail pharmacies in Pudong New Area
Normal operation through the online model
Covers 36 streets and towns
Resident friends can pass
Meituan, Hungry, Jingdong home, Jingle Fast Medicine,
Yifeng Health, Neptune Star, Baidu Health, etc
Place an order on the online platform to buy
It can also be used through major pharmaceutical chains
The WeChat Mini Program places an order to purchase
The latest list is detailed
According to the latest news from Shanghai Jing'an
A new batch has been added in Jing'an District
Supermarkets, stores, convenience stores, restaurants
As well as emergency pharmacy enterprises, etc
A total of 79 resumed operations
(Online service only)
The list of companies is as follows
Information on the opening and closing of hospitals in Shanghai
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In addition, the Shanghai Municipal Health Commission has clarified:
No negative nucleic acid test shall be proved
As a restriction on entering and leaving the community for medical treatment, referral of patients and reception
Procedures for citizens to seek medical treatment during the epidemic prevention and control period
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At present, Shanghai has entered a critical period of epidemic prevention and control, and it is inevitable that all aspects of citizens' lives will encounter inconveniences. If you have any comments and suggestions on the prevention and control of the epidemic, or encounter difficulties and need help, please leave us a message at the end of the article and leave contact information. We will pass on information to the relevant departments in a timely manner and try our best to solve your problems.
This article is synthesized from: various district officials micro, Shangguan News, etc
Related Author: Ju Hefei
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