With the new changes in the epidemic prevention and control situation, in order to help fight the epidemic and ensure supply in various places, many supermarkets and department stores in Shanghai, Guangzhou, Liaoning and other places have taken the battle to increase the number of personnel and launch digital distribution programs to meet the needs of the majority of citizens to fight the epidemic at home.
In addition to increasing the number of front-line supply personnel, with the technical support of SaaS service providers such as Youzan, merchants quickly build online shopping malls, establish community group buying communities, launch group meals, "48-hour guaranteed fresh packages" and other targeted materials, and implement online ordering and non-contact distribution to ensure that the daily necessities of citizens are constantly filed during their stay at home.
Lingnan Business Travel Group: Online emergency supply + seamless docking community
In response to the epidemic prevention policy, from April 9, Lingnan Business Travel Group officially supported the two newly established emergency supply points for daily necessities in Xinshi Street and Shijing Street in Baiyun District, Guangzhou, and put into operation, grain, oil, rice, noodles, and daily necessities.
At the same time, with the help of Youzan micro-mall, the "8-character convenience store micro-mall emergency supply store" is built to implement the one-click independent order of scanning code, and conveniently collect it at the supply point the next day, and seamlessly connect with community families through contactless consumption. In addition, the Group's Guangbai Supermarket, Guangzhou Friendship Supermarket, 8-character convenience store, Zhimeizhai store and other goods are sufficient, stable prices and guaranteed supply, and the group's grain group, Lingnan Sui Grain Company, Baiyun Noodles and other related food processing enterprises have made full use of horsepower, increased production efforts, and made every effort to ensure supply and price stability.
Bandung Life Supermarket: Four one-way delivery mode + online guaranteed fresh packages
In Liaoning, to help fight the epidemic and ensure supply, Yingkou Wanlong Life Supermarket launched the "Wanlong Life Online Mall" to provide direct supply services for daily necessities for 60 communities, 419 communities and 48 villages in Yingkou. In addition, it has distribution stations in 419 districts, making it easy for consumers to pick up goods at their doorstep.
At present, Bandung Life Online Mall takes delivery at 09:30/11:00/14:30/17:30 every day, and places a single day delivery after 17:00, and reserves according to the maximum delivery volume during the epidemic to ensure sufficient supply. In order to facilitate consumer procurement, Wanlong Life Mini Program Mall has also launched a variety of fresh food supply packages, while doing its best to ensure that the price is stable.
For families who are still in the epidemic prevention and quarantine period, Bandung Life Online Mall also arranges special personnel to wear protective clothing for delivery, effectively solving the shopping problem.
He said that through a period of practice, the team summarized the new experience and new practices of anti-epidemic supply, such as the "four ones" terminal distribution model, that is, one person is responsible for a building, a building to establish a group, a daily statistics of residents' needs, a daily assistance in receiving goods, under the premise of meeting the basic needs of consumers, effectively improve the efficiency of daily necessities into the household.
Eurasian supermarket: accurate docking community, free delivery of vegetables
Eurasia Evergreen Life Plaza is a well-known life shopping center in Shenyang, since March this year, its Eurasia Supermarket not only actively organizes high-quality suppliers, stabilizes prices, package supply, and distributes fresh vegetables, fruits, meat and eggs and other livelihood commodities to the surrounding communities through its official micro-mall and major online platforms, providing living security for residents who are inconvenient to travel. At the same time, it also cooperates with various community properties to distribute vegetables free of charge in many communities such as CR Fengtian Jiuli, Senna Homestead, Vanke New Mileage, Chia Tai Jiangnan Water Town, Langmingju and so on, which has won unanimous praise from consumers.
In the face of the repeated epidemic situation, in the past two years, as a service provider, Youzan has provided a series of anti-epidemic assistance plans for merchants, including store opening subsidies, anti-epidemic customer service Q&A hotlines, online business training courses, "do not go out to operate" solutions, "deliver food to home" solutions and other measures. In terms of long-term value, through online operations during the epidemic, we have built a bridge between enterprises and communities, created a demonstration case of digital services for guaranteeing supply, and further improved the digital capabilities of supermarkets, department stores and other enterprises, while a considerable part of the new business models and service forms established during the epidemic will be inherited after the end of the epidemic.