1. Big heart
In each round of emergency response, we found that the mood of the team was more stable when dealing with the work.
When the customer says: "No one complains, this can be understood", this is undoubtedly the warmest word.
A big heart that supports us together toward the future.
2. Cohesion
Recently I had the opportunity to talk to 20 managers about what they were most pleased with in the past two years, and 85% of them said that "it is the hard work, unity and psychological resilience of the team".
3. Sense of crisis
There isn't a single executive right now who doesn't have a sense of crisis in his head.
This is different from the past, in the past, if we were not careful, we may let "satisfaction and satisfaction" become the dominant state of the team.
The head of Sequoia Capital said: "If something is as beautiful as a dream, we have to actively break it".
This is undoubtedly what we learn today – early, proactive, continuous, broken, standing.
4. New value
It's harder for customers to impress;
What the customer asks is different from the past;
The problems faced by customers are different from the past;
Looking back over the past 2 years or so, we have shaped many new values around these. Count on your own project and see if that's the case?
Is the epidemic about to pass? I am personally optimistic. I hope and look forward to the last hump that we experience in this spring.
After the epidemic, I hope that with the blessing of these four gifts, we will continue to open up new channels for the future. Those imprints that remain behind record our journey to make ourselves better and do better at any time.