Elephant News Henan News Broadcast reporter Fu Yanbo
On February 26, the reporter learned from Zhengzhou Station that the 40-day Spring Festival came to an end. As of February 25, Zhengzhou Railway Station had sent a total of 4.472 million passengers, of which Zhengzhou Railway Station had sent 1.153 million passengers and Zhengzhou East Railway Station had sent 2.235 million passengers.
According to statistics, during this year's Spring Festival, Zhengzhou Railway Station runs an average of 245 passenger trains per day, Zhengzhou East Railway Station runs an average of 563 passenger trains per day, and the passenger flow is mainly concentrated in Shanghai, Wuhan, Beijing, Guangzhou, Xi'an and other tourist cities, and the direction of the province is mainly Luoyang, Zhoukou, Kaifeng, Nanyang, Shangqiu and so on. On February 19, Zhengzhou Railway Station sent 61,000 passengers in a single day, and Zhengzhou East Railway Station sent 121,000 passengers in a single day, the highest peak for single-day passengers for this year's Spring Festival.
During the Spring Festival, Zhengzhou Station has always insisted on putting the epidemic prevention and control work in the first place, ventilating and disinfecting the station area uninterruptedly throughout the day, placing disinfection gels in each toilet and service desk according to the needs of passengers, and setting up special garbage cans for discarded masks to provide convenience for passengers in need. At the same time, this station also strengthens the elimination of public areas, and carries out centralized disinfection every 4 hours. High-frequency use equipment such as gates, security inspection instruments, escalator handles, etc., are eliminated every 2 hours to ensure the safety of passenger travel in an all-round way.
It is also worth noting that due to the impact of the epidemic, the short- and medium-distance passenger flow in this year's Spring Festival province has increased significantly compared with previous years, so Zhengzhou Station on the one hand flexibly adjusts the manual ticketing window, and timely increases the window according to the passenger flow queue to extend the ticket purchase time. On the other hand, in the organization of passenger transportation, further strengthen the organization of boarding and landing, to avoid congestion of passengers in the process of entering and leaving the station, according to the passenger flow situation in each period, adhere to the principle of focusing first, then general, and take the methods of temporary cutting, segmented release, echelon entry, and temporary line protection, etc., to arrange special personnel to guide and ensure that the passenger boarding and landing organization is smooth and orderly.
At the same time, the station also combined with the surge in passenger flow after the holiday and the train operation plan, mobilized party members and cadres to play an exemplary and leading role, and arranged 20 organ personnel to be replenished to front-line posts in a timely manner every day, strengthening the strength of key posts, and ensuring that passengers travel smoothly in the station. In addition, the station also strengthens the management of production equipment and fire fighting facilities, in view of possible bad weather, equipment failure and other emergencies, from the equipment repair, epidemic prevention and control, material support and other aspects, improve the emergency plan and measures, to ensure that it can calmly respond to various emergencies.
While ensuring the safe travel of passengers, the station also continuously improves the quality of service, vigorously promotes smile services and personalized services, organizes party members to commando, uses off-shift time to provide luggage handling and station boarding services for key passengers; gives play to the "Xinxin" party member service desk, "Dandan" service post, "Warm Home" key passenger rest area, medical volunteer service station, etc., to provide medical assistance, mother and baby rooms, children's playgrounds and other intimate service points for passengers arriving at the station, and carefully create a comprehensive convenient service system. It is possible for passengers to feel the warm and thoughtful travel enjoyment of Zhengzhou Station.